Lynn Zachman
Portland
Summary
I have accumulated a long list of accomplishments throughout my career as a Self storage property manager. My solid track record of success sets me apart from other professionals in this field. I have developed my career with a proactive approach to work and an ambitious and determined spirit. Additionally, I have earned a reputation for possessing an unmatched work ethic, which I bring to everything I do, including managing all business and residential aspects of your property and keeping a high standard of customer relations. I am also an effective communicator. These skills have made me particularly successful in uniting people of different professions, bringing them together strategically to achieve specific goals. My qualifications make me an asset to any company, and my experiences give me the confidence and drive to help organizations reach their full potential. My eagerness to use my knowledge and skills to help your company achieve the next level of success makes me the perfect candidate for this job.
Overview
12
12
years of professional experience
Work History
Property Manager
North West Self Storage
09.2023 - 05.2024
- Managed daily administrative tasks, including tenant relations and rent collections, evictions, auctions.
- Provided customer service support by responding promptly to inquiries or requests from tenants.
- Being aware of maintenance issues and proactively managing them.
- Investigated complaints, disturbances, and violations.
- Resolved issues.
- Often, I was able to find a middle ground.
- Coordinated tenant move-in and out-processed and oriented new tenants to the property.
- I enforced our evictions and helped ensure that whoever was leaving left on the agreed-upon date and in the agreed-upon manner.
- Conducted regular walkthroughs of vacant units before the move-in date for cleaning and maintenance purposes.
- Coming to work making sure nothing was different or out of place from when I had left the last evening.
- Made sure the curb appeal was done and no trash, garbage or any grounds were less than stellar.
- Conduct regular property inspections to identify potential maintenance issues.
- To take a personal, professional, and private inventory of potent problems.
- And, to speak with the tenants.
- Initiated proceedings when necessary, according to state law and court orders.
- For non-compliance with their specific lease agreement.
Manager
PDQ-Self Storage
03.2022 - 12.2022
- Mentored and trained new employees in company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibilities to departmental employees.
- Coached and motivated team, Sales, and delivery of exceptional customer service.
Manager
Public Storage
02.2020 - 03.2022
- Executed productivity benchmarks across departments to maximize company revenue.
- Facilitated month-end closing processes, invoicing, and journal entries.
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Negotiated contracts with vendors and suppliers.
Education
Bachelor's degree - Mental Heath
Stanford University
Stanford, California06.1986
Skills
- Administrative Skills
- Client assistance
- Budgeting
- Multitasking
- Sales proficiency
- Accounts Payable
- Benchmarking
- Bookkeeping
- Invoice management
- Journal Entries
- Accounting Close
- Strong verbal communication
- Leasing
- Routine maintenance practices
- Tenant relations management
- Rental management
- Strategic Planning
- Procurement and vendor oversight
- Logical reasoning abilities
- Fast Food
- State Laws and Regulations
- Housekeeping/Cleaning
- Home Inspections
- Problem identification
- Mentoring
- Coaching
- Operational management
- Corporate Policies
- Organize tasks by importance
- Employee training
- Operational efficiency management
- Manage customer inquiries
- Contract Negotiation
- Revenue increase strategies
- Accounts receivable processing
- Project management
- Facility maintenance
- Property leasing expertise
- Strong verbal communication
- Strong written communication
Accomplishments
- Achieved customers' trust and loyalty by completing the requested things, most often sooner than expected, with accuracy and efficiency.
- I have had more positive reviews with in a 3 year time period than anyone in the Northwest
Work Authorization
I am authorized to work in the following countries: United States
Awards
I have more combined positive reviews than anyone in the self-storage industry in Portland, Oregon.
Timeline
Property Manager
North West Self Storage
09.2023 - 05.2024
Manager
PDQ-Self Storage
03.2022 - 12.2022
Manager
Public Storage
02.2020 - 03.2022
Bachelor's degree - Mental Heath
Stanford University
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