Lynna Franklin
Drexel,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Trainer 2 Charge
J. Iverson Riddle Development Center
Morganton, NC
02.2017 - Current
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Monitored participant's satisfaction levels throughout each program session by conducting polls or questionnaires.
- Resolved any issues raised by participants during the training session in a timely manner.
- Provided support for trainers in order to ensure successful delivery of courses.
- Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
- Ensured compliance with established safety standards when conducting hands-on demonstrations or simulations.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Supervised, evaluated or referred instructors to skill development classes.
- Scheduled classes based on availability of classrooms, equipment or instructors.
Education
CNA
Western Piedmont Community College
Morganton, NC05-1995
High School Diploma -
Western Piedmont Community College
Morganton, NC07-1993
Skills
- Curriculum Planning
- Program Management
- Curriculum Creation
- Student Engagement
- Lesson Planning
- Interpersonal Communication
- Creative Problem-Solving
- Assessment Techniques
- Computer technology
- Clear Verbal Communication
- Training Needs Analysis
- Planning and coordination
- New Hire Training
- First Aid
- Materials Organization
- Training material updates
- Lesson Plan Development
- Student rapport
Affiliations
- Enjoy Gardening
- Walking Outdoors With My Grandkids
- Watching Football & Watching The Grandkids Play Sports
Certification
- CNA Certification ( Expired)
References
References available upon request.
Timeline
Trainer 2 Charge
J. Iverson Riddle Development Center
02.2017 - Current
CNA
Western Piedmont Community College
High School Diploma -
Western Piedmont Community College
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