Lynna Oum
Client Relationship Consultant
Fresno,CA
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
7
7
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank
05.2022 - Current
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Opened, closed, and updated accounts for customers.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
Assistant Manager
Tilly's Clothing Store
09.2020 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduled staff shifts to ensure proper coverage and delegated assignments to meet service demands without exceeding labor budgets.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Leader
The Children's Place
02.2017 - 09.2020
- Managed inventory levels, processed shipments, and delegated tasks to be completed in a timely manner.
- Led staff training programs to enhance product knowledge and sharpen customer service skills amongst new hires.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored sales floor and merchandise displays for presentable condition, took proper action such as restocked or reorganized products.
Education
Associates Degree - Business Administration And Management
Fresno City College
Fresno, CA 05.2001 -
High School Diploma -
Herbert Hoover High School
Fresno, CA 05.2001 -
Skills
- MS Office
- Client Relationships
- Strategic Planning and Prioritization
- Problem-Solving
- Integrity and Honesty
- Quality Assurance
- Financial Reporting
- Inventory Accounting
Timeline
Client Relationship Consultant
U.S. Bank
05.2022 - Current
Assistant Manager
Tilly's Clothing Store
09.2020 - 05.2022
Sales Leader
The Children's Place
02.2017 - 09.2020
Associates Degree - Business Administration And Management
Fresno City College
05.2001 -
High School Diploma -
Herbert Hoover High School
05.2001 -
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