LYNNAE THOMAS
Frisco,TX
Summary
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 11 years of recruitment strategy development.
Overview
6
6
years of professional experience
Work History
Talent Acquisition Specialist (High Volume)
Upbound Group
09.2023 - Current
- Responsible for hiring Delivery Drivers, Credit Assistant Managers, Sales Assistant Managers, and Store Managers for our retail store (Rent A Center)
- Develop and implement recruitment strategies to attract top talent in alignment to various roles within our retail stores
- Collaborate with Leadership team to identify staffing needs and struggles to focus on and address
- Generate detailed hiring reports for leadership team by creating pivot tables and utilizing VLOOKUP functions in Excel, ensuring accurate and comprehensive data visualization
- Screening and reviewing resumes to identify qualified candidates
- Conduct interviews by phone and assess candidates’ skills and experience
- Utilize platforms like Indeed to source candidates in hard to fill areas
- Manage the offer process, including negotiating salaries and presenting employment opportunities
- Tracking and reporting key recruitment metrics and performance indicators to stakeholders
Claims Adjuster
Progressive County Mutual Insurance
04.2023 - 09.2023
- Investigate Claims: Conduct thorough investigations into insurance claims to determine coverage, liability, and extent of damages or losses
- Investigate Automobile accidents to determine what each party’s liability/responsibility is in each case
- Evaluate Policies: Review insurance policies, contracts, and documentation to verify coverage and assess applicable deductibles or limits
- Determine payouts and repairs and coordinator with body shops and tow companies
- Assess Damages: Inspect damaged property, vehicles, or assets to assess the extent of losses and determine the appropriate compensation
- Knowledge on property damage and insurance contracts/policies
- Interview Witnesses: Gather information from claimants, witnesses, and other relevant parties to understand the circumstances surrounding the claim
- Negotiate Settlements: Negotiate settlements with claimants, ensuring fair and timely resolution of claims within established authority limits
- Document Findings: Prepare detailed reports and documentation of investigation findings, including photographs, statements, and supporting evidence
- Coordinate Experts: Collaborate with experts such as appraisers, engineers, or medical professionals to evaluate specialized claims
- Communicate with Stakeholders: Maintain ongoing communication with policyholders, claimants, attorneys, and other stakeholders to provide updates and address concerns
- Comply with Regulations: Adhere to insurance regulations, company policies, and ethical standards throughout the claims process
- Handle Subrogation: Identify opportunities for subrogation recovery and pursue recovery efforts when applicable
ROD Recruiter for Bank of America account
Alexander Mann Solutions (Global Workforce Solutions)
06.2021 - 02.2023
- Design & implement regional recruiting strategy to attract a strong and diverse pipeline of talent that aligns to business goals
- Establish relationships with senior business leaders and HR partners to deliver recruiting initiatives, programs, and share/leverage best practices
- Building and maintaining hiring manager relationships
- Responsible for client satisfaction within own business area
- Manage & execute full life cycle recruitment process
- This includes candidate selection, first & final round interviews, offer decision & communication process
- Drive candidate engagement through all stages of the recruiting process to ensure a positive candidate experience is delivered
- Ensure OFCCP compliant
High Volume Recruiter (full-cycle)& Sourcer
JPMorgan & Chase
09.2018 - 06.2021
- Support and manage Branch Staffing
- Partnered with Leadership to understand staffing needs and develop recruitment strategies
- Addressed attrition issues by taking a creative and proactive recruiting approach, by identifying hiring needs, one month in advance, and hosting a large hiring event on one day
- This strategy allowed each market to fully staff each branch at least a month prior to a vacancy
- Managed and coordinated Hiring Events based on market needs
- Utilize various job boards and social media platforms to attract qualified candidates
- Managed the offer process, including negotiating salaries and presenting offers to candidates
- Serving as a subject matter expert and resource for recruiters, by providing guidance and support on complex recruitment scenarios and challenges
Education
Bachelor of Science - Business Management
CARDINAL STRITCH UNIVERSITY
Madison, WI05.2015
Skills
- Screening resumes
- Job posting optimization
- Onboarding processes
- Social media recruiting
- Candidate tracking
- Candidate sourcing
- Recruitment marketing
- Applicant tracking systems
- Onboarding support
- Application screening
- Boolean search proficiency
Timeline
Talent Acquisition Specialist (High Volume)
Upbound Group
09.2023 - Current
Claims Adjuster
Progressive County Mutual Insurance
04.2023 - 09.2023
ROD Recruiter for Bank of America account
Alexander Mann Solutions (Global Workforce Solutions)
06.2021 - 02.2023
High Volume Recruiter (full-cycle)& Sourcer
JPMorgan & Chase
09.2018 - 06.2021
Bachelor of Science - Business Management
CARDINAL STRITCH UNIVERSITY
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