Lynnaeja Tolliver
Chicago,IL
Summary
Recruitment professional with strong track record in coordinating end-to-end hiring processes in the aviation field. Proven ability to enhance recruitment strategies and streamline operations. Known for collaborative teamwork and adaptability to evolving requirements, with skills in candidate assessment and communication.
Overview
9
9
years of professional experience
Work History
Recruiting Coordinator
Alliance Ground International
02.2022 - Current
- Deliver recruiting expertise and seamless support to high-profile, diverse industry clients in acquiring top talent for multiple accounts at O'Hare Airport
- Lead the full recruitment life-cycle, from sourcing strategies, talent recruitment, and acquisition to interview preparation, offer negotiation, and on-boarding
- Manage 20 key company accounts, recruiting + permanent and contract staff on a monthly basis for Spirit, Lufthansa, Qatar Airlines, Air India, Eva, Royal Jordanian, Finnair, Scandinavian, ITA, Emirates, Jet Blue, Copa, Cathay, Denver Connect, Avianca, Turkish and Sun Country.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
- Collaborated with managers to identify and address employee relations issues.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Conducted initial phone screenings to assess candidate qualifications and fit.
- Organized career fairs and recruitment events to attract top talent.
Makeup artist & Receptionist
Tamed Blow Dry & Beauty Bar
09.2020 - 01.2022
- Processing bookings and cancellations, and managing appointment schedules
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Increased revenue through effective customer service and inventory management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Beauty Advisor/ Team Lead
Target
02.2016 - 04.2020
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.-
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Processed payments, entering sales in register for prompt customer service.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
- Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Assisted in recruitment to build team of top performers.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Education
Paul Mitchell Hair & Beauty School - Cosmetology
Paul Mitchell Hair & Beauty School
Chicago, IL09.2017
High School Diploma -
North Lawndale College Prep
Chicago, IL06.2016
Skills
- Recruiting Life Cycle
- Talent Acquisition
- ATS Software
- Salesforce
- Time Management
- Diversity & Inclusion
- Succession Planning
- Account Management
- Upward employer
- Workday
- Microsoft word
- Goal oriented
- Resume screening
- Tracking spreadsheets
- Candidate sourcing
- Policy development
- Human resources
- Offer negotiation
- Interview scheduling
- Virtual recruiting
- Confidentiality
- Career fair planning
- Relationship building
- Talent management
- New hire orientation
- Pre-employment screening
- New hire onboarding
- Americans with disabilities act (ADA)
- Interpersonal skills
- Human resources support
- Employee recognition programs
- Exit interviews
- In-person and telephone interviewing
- Human resources management systems
- Professionalism
- Goal setting
- Conflict resolution
- Power point
- Typing
- Zoom
- Teams
- HRIS
- Multitasking
- HR sourcing
- Leadership
- Team building
- Administrative skills
- Strategic planning
- Interdepartmental coordination
- Candidate tracking
- Cold calling
- Recruitment marketing
- Excel spreadsheets
Timeline
Recruiting Coordinator
Alliance Ground International
02.2022 - Current
Makeup artist & Receptionist
Tamed Blow Dry & Beauty Bar
09.2020 - 01.2022
Beauty Advisor/ Team Lead
Target
02.2016 - 04.2020
Paul Mitchell Hair & Beauty School - Cosmetology
Paul Mitchell Hair & Beauty School
High School Diploma -
North Lawndale College Prep
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