Lynnai Chambers
Pittsburgh,PA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Classroom Teacher's Aide
Childcare Careers
05.2024 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
Customer Service Representative
Citizens Bank
11.2023 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Crew Trainer
McDonald's
03.2020 - 09.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Penn Hills Senior High School
East Pittsburgh, PA06.2022
Skills
- Small Group Instruction
- Effective Communication
- Food service
- Cash handling
- Cashiering
- Customer service
- Stress Management
- Adaptability
- Conflict resolution
- Organization
- Collaborative Teamwork
Certification
- CPR and AED, UPMC - 02/2023 - 02/2025
Timeline
Classroom Teacher's Aide
Childcare Careers
05.2024 - Current
Customer Service Representative
Citizens Bank
11.2023 - 05.2024
Crew Trainer
McDonald's
03.2020 - 09.2023
High School Diploma -
Penn Hills Senior High School
- CPR and AED, UPMC - 02/2023 - 02/2025
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