Enas Bunia
Dearborn
Summary
Experienced healthcare administrator with over 11 years in patient services, billing supervision, and hospital operations. Proven expertise in team leadership, insurance coordination, admissions, and quality service delivery. Known for maintaining accuracy in documentation, excellent customer service, and consistent compliance with hospital protocols and safety standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Services & Billing Supervisor
Muscat Private Hospital
09.2011 - 09.2017
- Led and trained staff in billing, registration, documentation, and customer service.
- Handled inpatient billing, cash management, and payment reconciliation per policy.
- Managed insurance approvals, liaised with coordinators, and ensured compliance.
- Facilitated staff schedules and maintained operational continuity during leaves.
- Collaborated with finance, audit, and corporate accounts to ensure data accuracy and completeness.
Cosmetic Administration Executive
Muscat Cosmetics Surgery Center
08.2009 - 09.2011
- Supported marketing via SMS campaigns and advertisement placements.
- Handled patient scheduling, payment processing, and customer service.
- Coordinated insurance and registration procedures using the HIS system.
- Aided in pre-procedure preparation and cross-departmental communication.
Patient Administrator
Muscat Private Hospital
03.2006 - 07.2009
- Led patient registration and appointment scheduling, ensuring seamless operations and patient satisfaction.
- Supported clinical staff with administrative readiness.
- Managed payments and ensured revenue capture per hospital policy.
Education
Bachelor of Arts - English Language
Al- Ma'Amon University
Baghdad, Iraq07-2004
Associate of Arts - English
Al- Mansoor Teachers Institute
Baghdad, Iraq05-2000
High School Diploma -
Al-Rafidain School
Baghdad, Iraq05-1998
Skills
- Team development
- Reporting skills
- Strategic Decision-making
- Hospital Information Systems
- Insurance Billing & Coordination
- Customer Service Excellence
- Appointment Scheduling & Workflow Management
- Attention to detail
- Multitasking and organization
Certification
- English Language - Britich Council, Oman (March 2007)
- Joint commission international & International Patient Safety Goal - Muscat Private Hospital ( August 2014)
- Incident Reporting - Muscat Private Hospital (November 2010)
- Customer Service Training - Muscat Private Hospital (February 2011)
- Certified Heart Saver - Muscat Private Hospital ( December 2014)
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Patient Services & Billing Supervisor
Muscat Private Hospital
09.2011 - 09.2017
Cosmetic Administration Executive
Muscat Cosmetics Surgery Center
08.2009 - 09.2011
Patient Administrator
Muscat Private Hospital
03.2006 - 07.2009
Bachelor of Arts - English Language
Al- Ma'Amon University
Associate of Arts - English
Al- Mansoor Teachers Institute
High School Diploma -
Al-Rafidain School
Similar Profiles
Manish V. DhabaliaManish V. Dhabalia
Specialist Orthopaedic Surgeon at Muscat Private HospitalSpecialist Orthopaedic Surgeon at Muscat Private Hospital
Parvathy GopalParvathy Gopal
Echo Technician at Muscat Private Hospital (UME group)Echo Technician at Muscat Private Hospital (UME group)
Kuldeep SuriKuldeep Suri
Sr Pediatric Consultant at Royal Aster HospitalSr Pediatric Consultant at Royal Aster Hospital
Ali SofyanAli Sofyan
Baggage Handler at Prospect Airport ServicesBaggage Handler at Prospect Airport Services
Anika SallamAnika Sallam
Cardiac PCU/Cardiac Stepdown Registered Nurse at Trinity Health HospitalCardiac PCU/Cardiac Stepdown Registered Nurse at Trinity Health Hospital