Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
36
36
years of professional experience
Work History
Business Owner, Office Manager
America's Best Black Belt Academy,Inc./Arnold's MA
Sherman, TX
06.1993 - Current
Oversaw daily operations of the business and provided guidance when needed.
Kept records for production, inventory, income, and expenses.
Determined pricing for products or services based on costs and competition.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Mentored and trained new hires on sales techniques and customer service procedures.
Used appropriate verbal skills to engage customers in conversation and effectively determine needs and requirements.
Formed and sustained relationships with clients.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Managed office inventory and placed new supply orders.
Monitored payments due from clients and promptly contacted clients with past due payments.
Implemented and maintained company protocols to facilitate smooth daily activities.
Monitored cash flow to ensure proper budgeting of resources.
Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
Participated in trade shows, conventions, and other events related to industry promotion.
Resolved issues quickly through research and quick decision-making.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Analyzed financial statements and trends to manage cash flow and make business decisions.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Coordinated activities of business or departments concerning production, pricing, and sales.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Administered payroll and maintained proper documentation of employee personnel.
Managed, scheduled and coordinated office functions and activities for employees.
Organized and managed budgets for travel, training, and team-building activities.
Martial Arts Instructor
Arnold's Martial Arts
Sherman, TX
09.1996 - 12.2006
Conducted warm-up exercises, stretching, and strength training activities.
Instructed students on proper technique of punches, kicks, throws, holds, blocks and self-defense techniques.
Monitored student performance in class to ensure safety regulations were followed.
Organized tournaments and competitions to motivate students to improve their techniques.
Assisted in the development of physical conditioning programs for students at all levels of ability.
Provided feedback on student performance and progress towards goals.
Encouraged students to strive for excellence by setting achievable goals with measurable outcomes.
Motivated students through positive reinforcement techniques such as rewards or recognition.
Instilled discipline and respect in students, as well as proper etiquette.
Instructed students in martial arts skills and demonstrated appropriate use of techniques.
Built and maintained positive personal relationships with students and families, served as role model and character educator and prioritized safety by supervising classes closely.
Adapted lessons and teaching styles to meet unique needs and abilities of students being taught and led high-energy, benefit-driven instruction for adults.
Elementary School Teacher
Sherman ISD
Sherman, TX
03.1989 - 06.1996
Developed and implemented lesson plans to meet the needs of a diverse student population.
Facilitated small group activities to support individualized instruction.
Provided guidance for students in developing problem-solving skills.
Organized field trips to supplement classroom instruction.
Promoted an atmosphere of mutual respect between teachers and students.
Conducted parent-teacher conferences throughout the year.
Planned special events such as assemblies, holiday celebrations.
Attended faculty meetings and other school functions.
Created safe, nurturing environment of trust and respect.
Attended in-service training and professional development courses to stay on top of policy and education changes.
Implemented multiple methods to improve student educational success.
Brought in purchased and donated materials to round out supplies for classroom activities.
Invited guest speakers to classroom to excite and engage students.
Adapted teaching methods and materials to meet students' varying needs and interests.
Led after-school tutoring sessions for students needing additional help.
Encouraged student curiosity and continuous learning by incorporating innovative teaching strategies.
Participated in professional development workshops to improve teaching skills and knowledge.
Offered hands-on learning opportunities to develop student self-esteem and life skills.
Built relationships with students and parents through active communication and positive feedback.
Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Prepared, administered and graded daily work and tests to evaluate student's progress.
Administered and graded class tests to evaluate student progress and comprehension.
Maintained accurate records of student attendance and grades.
Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
Created classroom environment that was conducive to learning, including establishing rules and procedures.
Arranged field trips as tool to provide students with real-world experiences.
Organized and supervised class projects, field trips, and guest speaker events.
Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress.
Explored foundational learning concepts with students through hands-on activities, videos, and class discussions.
Education
First Degree Black Belt - Martial Arts
Arnold's Martial Arts
Sherman
07-2021
Bachelor of Science - Education
Stephen F. Austin State University
Nacogdoches, TX
12-1989
Some College (No Degree) - Education
Grayson County College
Denison, TX
Skills
Staff Management
Employee Training
Business Administration
Financial Management
Relationship Building
Customer Relations
Staff Hiring
Operations Management
Purchasing and Planning
Human Resources Management
Entrepreneurial Personality
Public Speaking
Coaching and Mentoring
Affiliations
MOPS Founder and Officer of local chapter (1998-2007)
Member of Joshua's Crossing (Nov. 2022-Present)
Promoter and Organizer of United Taekwon Do Alliance Nationals (2007 - Present)
Promoter and Organizer of The Texas Bluebonnet Tournament
Ladies Empowerment Instructor/Speaker
Co-Founder UB4Me Service Organization
All About MAD (Making A Difference) Co- Founder 501 (c) 3
Co-Host and Organizer of the Mardi Gras Fundraiser for Break 'Em Off, Share and All About MAD
Share Ministries Volunteer
Break "Em Off Ministries Volunteer
Arnold's Martial Arts Annual Turkey Dinner Drive for The Salvation Army
Annual Operation Care Homeless Ministry Volunteer-Dallas, TX
Member of Sherman Area Chamber of Commerce
Member of Denison Area Chamber of Commerce
Member of Whitesboro Area Chamber of Commerce
Member of Downtown Sherman NOW
Martial Arts Instructor
Power Kickboxing Instructor
Sherman ISD Sponsor
Sherman ISD Partner's In Education
UTA International Competition Travel Host
WAKO USA Official
Leader and Promoter of Girls on Fire (Confidence building workshop for girls)
Oversee our BOLD (Building Outstanding Leaders Daily) Afterschool Program
Oversee our Homeschool Enrichment Program
Organize and Oversee our Annual Warrior Camp (character and team building retreat)
29:11 Program Director (High School Age Mentoring Program)
North Texas Youth Connection-fundraising and volunteer-former
Grace United Methodist Youth Director (1991-1994)
Harvest Time Assembly Choir Member (1994-2010)
Jerry's Kids Muscular Dystrophy Volunteer and Phone Operator-former
Accomplishments
Mother of 4 AMAZING Children (Haleigh, Colton, Peyton and Alyssa)
Wife of Rick Arnold, 31 wonderful years
Owner and Manager of Arnold's Martial Arts- Sherman (Est. February 1984) and AMA-Denison (Est. September 2024)
1st Degree Black Belt
The "Key To Success Award
International Martial Arts Medal of Merit Award
National WAKO (World Association of Kickboxing Organization) Certified Official- Level B
Certified National Corner Judge
ELITE Team Member & Recipient (Advanced Training Program)