Lynne Ezell-Beery

Delivered exceptional customer experiences and promoted strong relationships to our customers in person, on the telephone, via mail, and via email.

Perform routine office duties of increasing responsibility, which include but are not limited to data entry, processing mail, scanning, copying answering telephones and emails.

Receipt, process, and distribute all fees, documents, and other information in compliance with applicable statutes, rules, policies, and procedures.

Participate in training and provide coverage and production assistance as needed.

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment and supplies.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Utilized office management software to record and track customer information. Input, compiled, and analyzed data into spreadsheets and databases to produce reports.
• Edited and proofread documents for accuracy and completeness.

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Managed approximately 30 incoming calls per day from customers.
• Compiled and analyzed data to produce reports.