Dynamic Office Manager with a proven track record at Friendship Animal Protective League, excelling in customer service and organizational skills. Successfully managed payroll for over 20 employees and cultivated strong partnerships through effective proposal writing. Adept at fostering team collaboration and enhancing operational efficiency in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Office Manager
Friendship Animal Protective League
10.2016 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Completed bi-weekly payroll for 20+ employees.
Wrote, reviewed and edited proposals for grants, gifts, and contracts.
Cultivated strong relationships with sponsors and partners, fostering long-term support for events.
Adoptions Specialist
Friendship Animal Protective League
03.2010 - 10.2016
Facilitated successful adoptions by accurately assessing potential adopters'' needs and matching them with suitable companion animals from the shelter population
Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
Assisted with adoption process by providing information about animals to potential adopters.
Conducted adoption events to place shelter and foster animals into permanent homes.
Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
Participated in fundraising events aimed at generating support for the ongoing operations of the animal shelter facility.
Supported shelter operations by assisting with intake procedures.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.