Lynne Jones
Maywood,Illinois
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
18
18
years of professional experience
Work History
Analyst
Ocean Network Express
2022.02 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
- Identified and resolved problems through root cause analysis and research.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Dispatcher/Carrier Services
ONE, Ocean Network Express
2017.12 - Current
- Oversee Import and export door locations for three of the largest areas in Memphis Michigan, Ohio and Pittsburgh
- Ensure cargo moves in a timely fashion to avoid delay cost for NYK and customer
- Negotiates competitive cost saving rates with motor carrier on new and current tariffs
- Maintains good working relationship between NYK customers and motor carriers
- Work with internal and external groups to ensure cargo availability, scheduling, and delivery
- Create invoice for billing, maintain carrier amendments to eliminate controllable service cost
- Maintain a database for customers delivery orders to avoid appointment, and delivery delays.
Exporter/Importer Coordinator
NYK Line North America Inc
2014.10 - 2017.12
- Responsible for the movement of merchandise and/or materials in /out of the Country in compliance with Federal, State and local regulations
- Monitors and completes paperwork and monetary transactions associated with International distribution in a timely manner
- Often arranges communications between sales groups and national or international customers
- Arranging shipments, preparing and confirming order approval, handling pricing information, and releasing invoices and documentation
- Provide one on one daily Customer Service to a VIP client to ensure timely and effective service per their sign contact with NYK.
Homeless/Non-Public Transportation Coordinator
Chicago Public Schools / Trans Par Group, Inc.
2006.03 - 2013.10
- Processed new transportation referrals for all CPS Students approved for yellow bus service within each program
- Monitored and maintained database for quarterly budget review and reports for upper management
- Determined the appropriate and best cost effective modes of transportation that would meet the needs for each individual student
- Held daily communication with 26 contracted Bus Companies, 56 Contracted Alternative Schools, parents, CPS Staff and outside agencies
- Maintained and oversee a multi-million dollar budget for all students approved in Homeless program
- Arranged parent reimbursements, invoice shared cost between School Districts for travel, and CTA fare for students and Schools.
Education
Associate of Arts - Culinary Arts
LE CORDON BLEU CULINARY INSTITUTE
Chicago, IL01.2013
Some College (No Degree) - Nursing Assistance
NORTHWESTERN BUSINESS COLLEGE
ChicagoSkills
- Microsoft Word
- Excel
- Logistics Coordination
- Audit reporting
- Incident Reporting
- Power point
- Documentation And Reporting
- MS Excel
- Team Collaboration and Leadership
- Analytical Thinking
Timeline
Analyst
Ocean Network Express
2022.02 - Current
Dispatcher/Carrier Services
ONE, Ocean Network Express
2017.12 - Current
Exporter/Importer Coordinator
NYK Line North America Inc
2014.10 - 2017.12
Homeless/Non-Public Transportation Coordinator
Chicago Public Schools / Trans Par Group, Inc.
2006.03 - 2013.10
Associate of Arts - Culinary Arts
LE CORDON BLEU CULINARY INSTITUTE
Some College (No Degree) - Nursing Assistance
NORTHWESTERN BUSINESS COLLEGE
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