Lynne Loomis

• Prepared and submitted detailed loan packages to the lender underwriting department.
• Liaised between lenders, loan officers and applicants to facilitate loan approval.
• Ordered the following documentation as necessary: Verification of Employment, Evidence of Insurance, Payoffs, Credit Supplements and Title Work.
• Managed a pipeline of loans and maintained a timely and compliant flow.

Continued to use the skills and abilities obtained from previous dental employer.

• Managed morning meetings and office flow. Created and managed internal office procedures. Implemented new ideas for improvement. Ensured the day was started on time and ran efficiently.
• Greeted patients, answered phones. Extremely high level of scheduling a new patient on their 1st phone call to the office.
• Oversaw the processing of insurance and secondary insurance claims. Collected at time of service, set up payment plans, managed statements and all collections.
• Obtained accurate and complete benefit information for each patient and entered into office software to ensure accurate estimating and easy claim filing.
• Proficient in all aspects of dental software programs - able to use all modules skillfully.
• Excellent knowledge of treatment. Proposed treatment plans with cost and insurance estimates. Strong ability to explain treatment, especially to patients that are overwhelmed with news presented by the doctor.
• Posted jobs, interviewed and hired new staff.
• Provided Dentist with administrative and practical support, including accounts payable.
• Oversaw timecards and submitted payroll. Paid payroll taxes to Franchise Tax board and IRS. Filed quarterly reports.

• Accurately reconciled daily transactions, prepared journal entries and deposits.
• A/P for 75+ vendors.
• A/R for 150+ clients.
• Maintained hard and digital accounts for vendors and clients.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Generated invoices and tracked collection progress.

• Entered all customer orders and maintained customer accounts.
• Responsible for all aspects of customer payments and collections.
• Regulated all facets of inventory control.

• Assistant to various managers in the Human Resources Dept., primarily the company Trainer.
• Scheduled and oversaw all training classes for over 2,000 employees.
• Scheduled and conducted interviews and made several job offers.

• Worked in a call center environment handling inbound calls. Learned excellent customer service skills.
• Used proper phraseology, proper phone etiquette and implemented these skills to become a senior customer service rep.