Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynne Patterson

Haslett,MI

Summary

Detail-oriented proofreader with over a decade of experience in enhancing document clarity, coherence, and readability. Works hard to ensure the highest level of sentence structure, correct spelling, and clean grammar across diverse document types. Demonstrated ability in meticulous error detection and maintaining consistency in style.

Overview

45
45
years of professional experience

Work History

Proofreader

ACME Proofreading
02.2013 - Current
  • Built trust among clients by consistently delivering high-quality work that met or exceeded expectations, earning Top-Rated Freelancer status with Upwork.
  • Collaborated with writers and editors to improve content clarity and readability.
  • Enhanced publication quality by identifying and correcting grammatical, punctuation, and spelling errors.

Operations Associate

Jackson National
10.2019 - 07.2021
  • Reviewed and evaluated withdrawal requests to ensure that information was accurate and adhered to requirements and regulations.
  • Interacted with clients and advisors to correct errors and fulfill outstanding requirements.
  • Routed requests to appropriate departments for processing.

Medical Only Claims Specialist

Accident Fund Insurance
06.2019 - 09.2019
  • Followed up with customers on unresolved issues.
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
  • Analyzed claim documents to ensure accuracy and compliance, mitigating risk of financial loss.

Office Assistant/Data Entry Clerk

Kelly Services
03.2018 - 05.2019
  • Managed and organized documents for data entry tasks.
  • Input data into spreadsheets and databases with a high level of accuracy and confidentiality.
  • Enhanced office efficiency by maintaining digital and physical filing systems.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

Office Manager

Alexanian's Central Flooring, LLC
04.2010 - 05.2018
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Handled sensitive information with utmost confidentiality, maintaining trust and integrity.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Assistant, Fundraising and Communication

Michigan Dyslexia Institute
02.2003 - 04.2008
  • Contributed to the organization's mission through the creation, preparation, and submission of grant proposals.
  • Created a variety of documents, marketing materials, correspondence, and teaching materials with a high level of accuracy, reinforcing the organization's reputation for quality and integrity.
  • Provided one-on-one instruction to students.

Corporate Quality Assurance Clerk

Dart Container Corporation
08.2004 - 04.2005
  • Improved overall customer satisfaction by promptly addressing complaints and resolving product concerns.
  • Updated quality control records and reports.
  • Examined products for imperfections and defects.

Office Support Assistant

Rowlett Enterprises, Inc./Bollert's Hardware
10.1980 - 12.2001
  • Served customers on sales floor, on phone, and at cash register.
  • Established and maintained accounts receivable database.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted with receiving, stocking, and inventory.

Education

Bachelor of Arts - English

Michigan State University
East Lansing, MI

Skills

  • Detail-oriented proofreading
  • Suggestions for writing optimization
  • Exceptional spelling accuracy
  • Strong command of grammar
  • Proficient in Microsoft Word
  • Text refinement for coherency and clarity

Timeline

Operations Associate

Jackson National
10.2019 - 07.2021

Medical Only Claims Specialist

Accident Fund Insurance
06.2019 - 09.2019

Office Assistant/Data Entry Clerk

Kelly Services
03.2018 - 05.2019

Proofreader

ACME Proofreading
02.2013 - Current

Office Manager

Alexanian's Central Flooring, LLC
04.2010 - 05.2018

Corporate Quality Assurance Clerk

Dart Container Corporation
08.2004 - 04.2005

Assistant, Fundraising and Communication

Michigan Dyslexia Institute
02.2003 - 04.2008

Office Support Assistant

Rowlett Enterprises, Inc./Bollert's Hardware
10.1980 - 12.2001

Bachelor of Arts - English

Michigan State University

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Lynne Patterson