Lynne Terry
Chattanooga,TN
Summary
Proven leader at Skin Cancer & Cosmetic Dermatology Center, adept in OSHA/HIPAA compliance. Expert in managing sensitive patient data. Excellent at leading team development, showcasing strong work ethic and attention to detail without compromising stress tolerance. Achieved notable improvements in patient/client relations and inventory management. Lead by example through active participation in the daily workflow and exemplifying the company mission statement and standard quality of care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Office Manager
Skin Cancer and Cosmetic Dermatology Center
02.2019 - Current
- Assess processes and procedures, complying with OSHA, and HIPAA regulations.
- Manage daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintain strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Create and manage electronic patient records, encompassing data entry and administrative functions related to insurance and billing.
- Monitor the activities and operations of both office and clinical components to ensure the practice successfully meets its objectives.
- Manage patient/client relations, revenue/finance management, all administrative housekeeping functions and inventory of the practice
- Ensure compliance to policies required by the government, including HIPAA, Medicare, CLIA, and OSHA and adherence of practice policies and operating procedures by all personnel.
- Lead in hiring, on-boarding, coaching, and the professional development of all direct reports.
- Manage teams timesheet/PTO and maintain confidentiality of personnel records.
- Promptly address, manage, and document personnel issues.
- Promote teamwork and lead by example.
Certified Dermatology Technician
Skin Cancer & Cosmetic Dermatology Center
02.2012 - Current
- Participat in ongoing professional development opportunities to stay current on industry advancements and best practices in dermatology care.
- Manag inventory of skincare products and medical supplies, ensuring adequate stock levels at all times while minimizing waste.
- Conduct cultures to test for infection in wounds.
- Triage incoming patients based on the severity of their skin conditions ensuring timely care for urgent cases.
- Administer injections, subcutaneous, intralesional and intramuscular.
- Assisted in surgeries with providers.
- Maintain a positive attitude among peers and patients.
Education
High School Diploma -
Whitwell High School
Whitwell, TN05.1985
Skills
- Strong Work Ethic
- OSHA/HIPAA Regulations Understanding
- Effective Multitasking
- Professional telephone etiquette
- Servant Leadership Skills
- Attention to Detail
- Integrity
- Stress Tolerance
- Planning and Organizing
Certification
- Certified Dermatology Technician
- CPR certification
Timeline
Medical Office Manager
Skin Cancer and Cosmetic Dermatology Center
02.2019 - Current
Certified Dermatology Technician
Skin Cancer & Cosmetic Dermatology Center
02.2012 - Current
High School Diploma -
Whitwell High School
- Certified Dermatology Technician
- CPR certification
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