Lynne Thorstenson

• Transported merchandise to sales floor and restocked shelves, racks and bins.
• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Answered customer questions regarding store merchandise, department information, and pricing.

. Used Planograms and set displays on floor

• Assisted disabled client with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Transcribed phone messages and relayed to appropriate personnel.

. Some data entry, some HR help