Lynne Zaehler
Algonquin,IL
Summary
Well-qualified construction coordinator bringing demonstrated knowledge and abilities in loan draw processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing construction draws. Proficient in communication with all parties and dispute resolution for builders.
Overview
38
38
years of professional experience
Work History
Mortage Sales Assistant - Construction Coordinator
Associated Bank
Elgin, IL
08.2010 - Current
- Educate general contractors and owners on the construction draw process and needed documentation for each draw.
- Work with construction loan servicing team in review of each draw to overcome requests outside of company policy
- Work with title companies to ensure proper draw funding
- Work with borrowers to explain and work through overages and communicate needed owner funds when necessary
- Order inspections and work through issues noted with construction service and general contractors
- Monitor status of draws to insure draws are funded expediently
- Review of all construction contracts between general contractor and owner
- Review of general contractors sworn statement
- Review of plans and specifications and ordering of appraisal
- Work with general contractors, owners and management with disputes
- Developed and maintained relationships with contractors, sub-contractors and stakeholders to support successful project completion
- Increased customer satisfaction by 75% by solving problems and concerns effectively
Loan Manager
Casement Mortgage Brokers
Elgin, IL
04.2002 - 01.2010
- Sell and process residential mortgages. Conduct all phases of broker responsibilities from taking in of an application to delivery to the lender. To include preparation of all closing packages.
- Develop and implement office procedures and reports for quality control, government reporting and loan tracking
- Development and design of direct mailing marketing materials for perspective customers
Loan Administrator
Ben Franklin Bank
Arlington Heights, IL
04.1986 - 01.2002
- Sold, processed and closed residential mortgages and consumer loan packages. Specialized in one-on-one customer contact during all phases, including appropriate product selection through identification of customer's needs, finalization and closing, and problem solving through servicing of the closed loan
- Identified the need and developed procedures for new and existing loan products to improve productivity
- Automated processes by researching and evaluating software packages, providing recommendations, implementing the software and training the team to usage
- Provided continuous training for all levels of employees on new and existing systems and procedures
Education
Bachelor of Science - Marketing
University of Illinois At Chicago
Chicago, ILAssociate of Arts - Graphic Design
Elgin Community College
Elgin, ILTimeline
Mortage Sales Assistant - Construction Coordinator
Associated Bank
08.2010 - Current
Loan Manager
Casement Mortgage Brokers
04.2002 - 01.2010
Loan Administrator
Ben Franklin Bank
04.1986 - 01.2002
Bachelor of Science - Marketing
University of Illinois At Chicago
Associate of Arts - Graphic Design
Elgin Community College
Similar Profiles
Chastity NielsenChastity Nielsen
Bank Teller at Associated BankBank Teller at Associated Bank
Al LeFaiveAl LeFaive
Relationship Banker at Associated BankRelationship Banker at Associated Bank
Dannon HewittDannon Hewitt
Teller at Associated BankTeller at Associated Bank