Summary
Overview
Work History
Education
Skills
Timeline
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Lynnea Hernandez

Pueblo,CO

Summary

Self-motivated HR Director with nearly 10 years of progressive experience in the human resources field and a strong understanding of organizational processes. Proficient in payroll administration, job postings, and providing comprehensive HR support. Skilled in leading workplace investigations and conflict resolution, ensuring compliance and promoting positive employee relations. Recognized for successfully partnering with leadership and cross-functional teams to achieve organizational objectives and foster a supportive workplace culture.

Overview

11
11
years of professional experience

Work History

Director of Human Resources

The Center at Park West
08.2024 - Current
  • Structured compensation and benefits according to market conditions and budget demands.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Conducted investigations and assisted with handling employee complaints involving EEOC to promote equitable workplace.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

Scheduling Manager/HR Manager

Genesis Health Care/Atlas Post Acute
06.2022 - 06.2024
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Facilitated conflict investigation and resolution, ensuring fair outcomes and maintaining compliance with HR policies.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Generated reports and tracked data to monitor operational priorities and scheduling.

LEAD QMAP/SCHEDULING COORDINATOR

Heatherwood Assisted Living
03.2020 - 05.2022
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Administered prescribed drugs to high-volume patient caseload.
  • Reported changes in patient status regarding drug therapy.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Administrative Assistant

Chateau at Sharmar
02.2015 - 03.2021
  • Scheduling all QMAPS and caregivers for the assisted living coordinating 18 staff members a day.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Produced and analyzed production or results from job descriptions and advertisements, prescreening protocols, interview questionnaires and post-interview assessments.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Managed employee disputes by employing conflict resolution techniques.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Education

High School Diploma -

Goal Academy
Pueblo, CO
06-2014

Associate of Applied Science -

Pueblo Community College
Pueblo, CO

Skills

  • Organizational development
  • Internal communications
  • Talent acquisition
  • HR policy development
  • Payroll management
  • Employee engagement
  • Onboarding
  • Background checks
  • Interview techniques
  • Evidence collection

Timeline

Director of Human Resources

The Center at Park West
08.2024 - Current

Scheduling Manager/HR Manager

Genesis Health Care/Atlas Post Acute
06.2022 - 06.2024

LEAD QMAP/SCHEDULING COORDINATOR

Heatherwood Assisted Living
03.2020 - 05.2022

Administrative Assistant

Chateau at Sharmar
02.2015 - 03.2021

High School Diploma -

Goal Academy

Associate of Applied Science -

Pueblo Community College

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