lynne smith
Medical Biller
Coraopolis,Pennsylvania
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
28
28
years of professional experience
Work History
Medical Billing Supervisor
UPMC/AMS
04.2021 - Current
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with Workman's Comp medical payers as well as; Medicare, Highmark, Medicaid, commercial insurances to obtain timely and accurate payments.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Performed targeted collections on past due accounts aged over 90 days.
- Maintained current accounts through aged revenue reporting.
- Reviewed services rendered and completed to reconcile codes.
Insurance/Account Billing Specialist
Highmark, Inc.
03.1998 - 05.2017
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Collaborated with customers to resolve disputes.
- Handled account payments and provided information regarding outstanding balances.
- Utilized various software programs to process customer payments.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Generated accounts payable reports for management review to aid in financial and business decision making.
Office Assistant/Receptionist Assistant
Pennsylvania Capital Bank
08.1995 - 03.1998
- Transcribed phone messages and relayed to appropriate personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt, and arranging for pickup or transmittal.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Trained new team members on company procedures, customer service and issue resolution.
Education
Bachelor of Science - Social Psychology
Carlow University
Pittsburgh, PA12.2014
High School Diploma -
Cornell High School
Coraopolis, PA06.1986
Skills
- Consumer Behavior
- Workers' Compensation Knowledge
- Correspondence Writing
- Material Preparation
- Revenue Operations
- ICD-10 Coding
- Social Perceptiveness
- Operations Support
Timeline
Medical Billing Supervisor
UPMC/AMS
04.2021 - Current
Insurance/Account Billing Specialist
Highmark, Inc.
03.1998 - 05.2017
Office Assistant/Receptionist Assistant
Pennsylvania Capital Bank
08.1995 - 03.1998
Bachelor of Science - Social Psychology
Carlow University
High School Diploma -
Cornell High School
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