LYNNEL J. MANUELITO
Gallup,NM
Summary
Customer service-focused representative with 12 years of experience in retail. Effective communicator of goals and vision, driving success. Adaptable and confident in leadership roles, with a proactive approach to pursuing opportunities. Skilled at producing results independently and within a team. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Committed to team success and achieving positive outcomes. Eager to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Front Desk
Hollywood Orthodontics
04.2024 - Current
- Customer services, through answering phone, assisting patients with payments and any information they need.
- Scheduling patients' appointments, scanning/faxing/emailing documents on behalf of patients or doctor.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Stylist/sales associate
Maurices
11.2023 - Current
- Connected and engaged with customers to understand styling needs.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Provided detailed product knowledge to customers, facilitating informed purchasing decisions.
- Completing online order, pick order, package order and get them ready to be shipped out.
Team Lead
Walmart
02.2011 - 10.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
High School Diploma -
Gallup High School
Gallup, NM05.2007
Skills
- Task organization and prioritization
- Performance Monitoring
- Effective resource management
- Attention to Detail
- Computer skills
- Excellent communication
- Flexible and adaptable
- Effective team collaboration
- Multitasking Abilities
Timeline
Front Desk
Hollywood Orthodontics
04.2024 - Current
Stylist/sales associate
Maurices
11.2023 - Current
Team Lead
Walmart
02.2011 - 10.2023
High School Diploma -
Gallup High School
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