Lynnell Gandy
Hiawassee,GA
Summary
Dynamic professional with a versatile background including roles at American Airlines, showcasing exceptional customer service and emergency response skills. Excelled in creating supportive environments, managing crises with composure, and enhancing client satisfaction through personalized care. Demonstrates a strong work ethic and interpersonal communications, adept at fostering positive experiences in challenging situations.
Overview
38
38
years of professional experience
Work History
Substitute Teacher
Martin County School District
04.2011 - 10.2024
- Enhanced classroom environment by implementing engaging lesson plans that catered to diverse learning styles.
- Modified instructional approaches to accommodate varying student abilities.
- Developed rapport with students to create a supportive learning atmosphere.
- Encouraged student participation with interactive activities and discussions.
Home Health Aide
Private Residence
04.2017 - 10.2023
- Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Assisted disabled clients to support independence and well-being.
- Provided transportation
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Flight Attendent
American Airlines
09.1986 - 04.2008
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
Bachelor Of Arts - Recreational Therapy
UNCW
Wilmington, NCSkills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Hospitality service expertise
- Food and beverage service
- Time management
- Professional appearance
- Verbal and written communication
- Safety procedures
- Leadership qualities
- Cultural awareness
- Interpersonal communications
- Emergency situations management
- Problem-solving
- Conflict resolution
- Physical stamina
- Stress management
Timeline
Home Health Aide
Private Residence
04.2017 - 10.2023
Substitute Teacher
Martin County School District
04.2011 - 10.2024
Flight Attendent
American Airlines
09.1986 - 04.2008
Bachelor Of Arts - Recreational Therapy
UNCW
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