Lynnese Handley
Staten Island,NY
Summary
Family worker focused on developing comprehensive family and child-related programs and services. Goal-oriented professional with strong leadership capabilities. Also efficient in clerical work and child care.
Experienced family support professional prepared for this role with strong focus on team collaboration and achieving results. Known for adaptability and reliability, able to flex with changing needs. Skills include case management, client advocacy, and conflict resolution. Positive attitude and strong interpersonal skills foster supportive environment for families.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Family Worker
Department of Education
10.2019 - Current
- Refer parents to community resources for services, such as medical treatment and provide concrete information, such as where to go and how to apply.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, protective services, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
- Speak with parents with child who have learning or behavioral issues to help with their next steps in evaluating the child.
- Maintain case history records and prepare reports.
Direct Support Professional
Jewish Board of Family and Children Services
04.2021 - 12.2021
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Developed personalized care plans in collaboration with interdisciplinary teams to address client needs effectively.
- Monitored and documented behavioral changes, ensuring accurate communication of client progress.
- Trained new staff on best practices for client support, fostering a collaborative team environment.
- Implemented therapeutic interventions based on individual assessments, contributing to improved client outcomes.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Daycare Worker
Kiddie Academy
09.2018 - 06.2019
- Improved group and individual behavior with positive management strategies.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Secured indoor and outdoor premises to protect children under care.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Ensured compliance with regulations governing daycare operations.
- Balanced schedules to provide optimal rest, play and educational periods.
- Delivered exceptional care to groups of children between ages 3-4 and 6-11.
- Enforced rules to teach manners and maintain safe environment, and recommended methods of modifying behavior and encouraging learning experiences.
Cashier
Cvs Pharmacy Inc.
01.2016 - 02.2017
- Processed returned items in accordance with store policy.
- Read weekly sales inserts and monitored price changes.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items.
- Welcomed customers, offering assistance to help find necessary store items.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency, and processed all sales transactions accurately and promptly to prevent long customer wait times.
Education
Associate of Arts - Psychology
College of Staten Island of The City University of New York
Staten Island, NY01-2023
Some College (1 year) - Fashion Design & Marketing
New York City College of Technology of The City University of New York
Brooklyn, NYHigh School Diploma - Culinary Arts
Port Richmond High School
Staten Island, NY06.2015
Skills
- Efficient documentation management
- Special/General Education Knowledge
- Comprehensive documentation skills
- First Aid/CPR
- Planning and coordination
- Strong organizational skills
- Office administration
- Crisis response
- Effective problem resolution
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Strategic decision-making
Certification
First Aid/CPR
Timeline
Direct Support Professional
Jewish Board of Family and Children Services
04.2021 - 12.2021
Family Worker
Department of Education
10.2019 - Current
Daycare Worker
Kiddie Academy
09.2018 - 06.2019
Cashier
Cvs Pharmacy Inc.
01.2016 - 02.2017
High School Diploma - Culinary Arts
Port Richmond High School
Associate of Arts - Psychology
College of Staten Island of The City University of New York
Some College (1 year) - Fashion Design & Marketing
New York City College of Technology of The City University of New York