Lynnette Blake
Williston
Summary
Dynamic professional with extensive experience in bar operations management at Famous Dave's Bar-B-Que, excelling in customer service and inventory management. Proven track record in training staff and enhancing menu offerings, resulting in increased customer loyalty and satisfaction. Highly reliable with strong communication skills and a commitment to maintaining high standards of service. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.
Overview
24
24
years of professional experience
Work History
Supervisor/Bartender
Famous Dave's Bar-B-Que
04.2018 - Current
- Supervised daily bar operations, ensuring efficient service and customer satisfaction.
- Maintained inventory levels, reducing waste by implementing effective stock management practices.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Managed cash handling processes, ensuring accuracy in transactions and financial reporting.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Helped management plan and serve bar menu exceeding customer expectations.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Built relationships with vendors to manage orders and negotiate costs.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Paralegal
Merritt & Grinstead
02.2010 - 12.2017
- Managed case files and maintained organized documentation for legal proceedings.
- Conducted legal research to support attorneys in case preparation and strategy development.
- Drafted and reviewed legal documents, ensuring compliance with regulations and accuracy.
- Coordinated communication between clients, attorneys, and court personnel to streamline processes.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and summarizing evidence.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
Server
Waffle King
10.2001 - 07.2014
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to streamline food preparation processes.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Implemented efficient table turnover strategies to maximize seating capacity.
- Resolved guest complaints promptly, maintaining high standards of hospitality.
- Maintained cleanliness and organization of dining area throughout shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new servers on menu knowledge and service protocols.
Paralegal
John Pirkle, Attorney at Law
02.2005 - 02.2010
- Analyzed discovery materials to identify key information relevant to ongoing cases.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
Education
Associate of Arts - Criminal Justice
Savannah Technical College
Hinesville, GA06-2010
Skills
- Bar operations management
- Customer service excellence
- Inventory management
- Customer complaint resolution
- Vendor relationship management
- Staff training and supervision
- Attentive service
- Taking inventory
- POS system proficiency
- Strong communication skills
- Suggestive selling
- Safe alcohol service
- Highly reliable
Timeline
Supervisor/Bartender
Famous Dave's Bar-B-Que
04.2018 - Current
Paralegal
Merritt & Grinstead
02.2010 - 12.2017
Paralegal
John Pirkle, Attorney at Law
02.2005 - 02.2010
Server
Waffle King
10.2001 - 07.2014
Associate of Arts - Criminal Justice
Savannah Technical College