Lynnette Blanton
Bensalem,PA
Summary
Top achieving sales/business development performer with over 20 years of experience. Excellent customer rapport and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Customer Experience Manager/Chrysler/Dodge/Jeep/Ram/Fiat
Reedman-Toll Auto World
Langhorne, PA
2018.05 - Current
- Develop and implement customer experience survey strategies for increased CSI
- Develop and implement procedures for JD Powers recognition
- Assist in hiring and training of service advisors
- Coordinate all training from Fiat Chrysler Automotive Group with service advisors
- Oversee processes with service advisors team
- Fleet Service Manager for 8 Logistics Companies managing maintenance and repairs of vehicles with service dispatch manager and technicians
Para-Planner
RMJ Financials
Horsham, PA
2016.05 - 2017.11
- Schedules all meetings with prospects for delivery plans and all annual review meetings
- Responsible for preparation and delivery of all life, disability and annuities contracts for each client
- Daily check on top 25 clients’ finances
- Recommend marketing strategies for new accounts
- Coordinates, schedules and follow-up to all retirement planning seminars bi-annually
Publisher/Editor/ Director, Advertising Sales/ Advertising Sales Associate
Eye Care Professional Magazine
Feasterville, PA
2007.06 - 2016.04
- Responsible for re-launch of publication and new branding
- Increased circulation by over 200% in 7 years
- Represented magazine at international trade shows nationwide
- Increased overall advertising revenue by 15%
- Event planning for all meetings and trade shows
Education
Holy Family University - Psychology/Business Management
Holy Family University
Bucks County Community College - Business Administration
Bucks County Community College
Skills
- B2B Sales
- New Account/Business Development
- Lead Qualification
- Presentation and Proposals
- Closing Strategies
- Meeting and event planning
Timeline
Customer Experience Manager/Chrysler/Dodge/Jeep/Ram/Fiat
Reedman-Toll Auto World
2018.05 - Current
Para-Planner
RMJ Financials
2016.05 - 2017.11
Publisher/Editor/ Director, Advertising Sales/ Advertising Sales Associate
Eye Care Professional Magazine
2007.06 - 2016.04
Holy Family University - Psychology/Business Management
Holy Family University
Bucks County Community College - Business Administration
Bucks County Community College