Lynnette Crump

Work History

First Source Worldwide

01.2023 - Current

Recruited top talent to maximize profitability
Manage approximately 50 emails, and staff inquires per day
Administer employee benefit plan, broker and carrier selection, and contract negotiation
Optimized payroll processing procedures for accuracy and timeliness using ADP Workforce Now
Instructed senior leaders on appropriate employee corrective steps
Coordinated technical training and personal development classes for staff members
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
Analyze trends in compensation and benefits, conduct research and propose competitive compensation to retain and attract talent
Implemented performance reviews and motivational strategies to elevate HR team results
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into organization.
Administer OSHA's safety and risk management requirements

Milwaukee Fire and Police Commission

05.2022 - 01.2023

Review and prepare job announcements for Milwaukee Police/Fire and Department of Emergency Communications
Determine timelines to facilitate all test administration during selection process
Managed over 30 incoming calls, emails, and fax per day
Secure subject matter experts to administer oral and performance examinations to determine applicant eligibility
Arrange, administer, and grade examinations
Process candidates for appointments/promotions, coordination of medical examinations, drug screen tests, background investigations, psychological exams, and administrative appeals
Maintain contact with high volume of applicants throughout selection process; provide evaluation feedback and examination results
Provide guidance and/or assistance to those who conduct employment interviews, background investigations, medical/psychological exams, and other assessment exercises
Assist MPD in reviewing background investigation reports
Collaborated with department heads to identify staffing needs and strategize recruitment efforts accordingly
Demonstrated strong organizational and time management skills while managing multiple projects

Broadscope Disability Services

10.2018 - 03.2020

Recruited top talent to maximize profitability
Administer employee benefit plan including broker and carrier selection and contract negotiation according to market conditions and budget demands
Provide coaching on sensitive/complex issues
Managed staff of 27 employees
Analyze trends in compensation and benefits; conduct research and propose competitive compensation to retain and attract talent
Implemented performance reviews and motivational strategies to elevate staff performance
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

Cielo Talent

10.2016 - 10.2018

Spearheaded talent acquisition activities for new hires using strategic personnel, staffing, and position management practices
Streamlined recruitment process to make it more efficient for leaders and candidates
Collaborated with managers to identify and address employee relations issues
Managed combination of 50 calls and emails per day
Maintain personnel documentation for employee files to include wages and benefits, payroll, performance reviews, disciplinary action, training logs, and other documents
Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios
Monitor and update job postings, requisitions, and candidate disposition within ATS
Pre-screened resumes prior to sending to corporate hiring managers for consideration
Facilitated criminal background check process for new hires.
Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates

Columbia St. Mary's

05.2012 - 09.2016

Planned and managed recruitment activities, interviews, onboarding, and training for new hires
Monitor and update job postings, requisitions, and candidate disposition within ATS
Served as liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout process
Conducted performance reviews and provided feedback to managers on employee performance
Administered employee benefits programs and assisted with open enrollment
Facilitated monthly workshops for 200 plus leaders
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
Met with staff to resolve difficult situations related to performance and conflict management
Collaborated with managers to identify and address employee relations issues.

Milwaukee Department of City Development

11.1998 - 12.2009

Successfully managed over 3.5 million in annual Federal grant allocations
Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for GDBA and Common Council
Provided technical assistance to grant applicants to ensure awarded projects comply with program guidelines
Managed application submissions, inquiries, award approval/denials, and reimbursements
Enhanced project visibility with regular status updates/site visits, leading to increased stakeholder engagement
Increased customer satisfaction through effective communication of program goals and expectations
Established strong relationships with key stakeholders, ensuring support for program initiatives
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions
Delivered high-quality results by setting performance metrics and monitoring progress against targets
Addressed and resolved technical, financial, and operational concerns by working with team members and directors
Implemented risk management strategies to mitigate potential barriers to project success
Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints
Acted as Commercial Corridor liaison for various Business Improvement Districts