Professional and knowledgeable receptionist and Patient Liaison with experience in administrative support and customer service. Dependable and quick-learning team player with effective communication and time management skills.
Overview
14
14
years of professional experience
Work History
Receptionist/Patient Care Liaison
DZ Medical Solutions
07.2015 - 11.2023
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and appointments.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Religious Education Teacher
St. Leo The Great Roman Catholic Church
09.2009 - 06.2013
Developed comprehensive lesson plans, effectively teaching religious concepts and moral values to students.
Collaborated with other educators to design a curriculum that aligned with state standards and promoted spiritual growth.
Evaluated student progress through assessments and provided constructive feedback, leading to improved learning outcomes.
Contributed to a positive school culture by participating in faculty meetings, professional development opportunities, and church-wide initiatives.