Hi, I’m
Lynnette Gallardo
Chippewa Falls,WI
Summary
Dynamic Store Manager at Little Caesars Pizza with a proven track record in customer service and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining a clean environment. Skilled in training and mentoring staff, fostering teamwork, and achieving sales targets while ensuring compliance with health and safety standards.
Overview
9
years of professional experience
Work History
Little Caesars Pizza
Store Manager
05.2024 - 05.2025
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
People Ready Temp Agency
Temp Worker
03.2021 - 05.2024
Job overview
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
- Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
Rhymes-N-Rainbows
Daycare Assistant
08.2023 - 11.2023
Job overview
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Family Fare Supermarket
Service Desk Associate
09.2020 - 03.2021
Job overview
- Engaged in user support interactions via telephone, chat and email platforms.
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Resolved common user concerns by utilizing preset issue resolution scripts.
People Ready Staffing
Production Worker
09.2020 - 01.2021
Job overview
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Goodwill
Cashier
10.2018 - 06.2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Arby's
Cashier
06.2017 - 02.2018
Job overview
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
AJ Manufacturing Co
Production Worker
08.2016 - 01.2017
Job overview
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Managed inventory levels to prevent production delays.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
TTM TECHNOLOGIES INC
Production Worker
05.2016 - 07.2016
Job overview
- Engaged in regular review meetings to discuss production performance and set future goals.
- Fostered culture of continuous improvement by suggesting process enhancements.
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Contributed to product innovation by providing feedback on production challenges.
- Reduced downtime by performing regular maintenance on machinery.
- Streamlined inventory management, reducing instances of stock shortages.
Education
Marysville Adult EducationMarysville, CA
GED
10-2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Sales experience
- Technical skills
- Supply restocking
- Time management
- Professional and mature
- Materials distribution
- Inventory replenishment
- Strong problem solver
- Cleaning and sanitizing
- Infant care
- Early childhood education
- Early childhood development
- Health and safety
- Empathy and patience
- Ticketing system proficiency
- Training and mentoring
- Software knowledge
- Active listening
- Verbal and written communication
- Decision-making
Timeline
Store Manager
Little Caesars Pizza
05.2024 - 05.2025
Daycare Assistant
Rhymes-N-Rainbows
08.2023 - 11.2023
Temp Worker
People Ready Temp Agency
03.2021 - 05.2024
Service Desk Associate
Family Fare Supermarket
09.2020 - 03.2021
Production Worker
People Ready Staffing
09.2020 - 01.2021
Cashier
Goodwill
10.2018 - 06.2019
Cashier
Arby's
06.2017 - 02.2018
Production Worker
AJ Manufacturing Co
08.2016 - 01.2017
Production Worker
TTM TECHNOLOGIES INC
05.2016 - 07.2016
Marysville Adult Education
GED
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