Lynnette Roberts
Vancouver,WA
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
28
28
years of professional experience
Work History
Office Administrator
Anderson Signs
01.2016 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Office Manager
Vancouver Defenders
08.2013 - 09.2015
- Daily management of client, attorney schedules, for client meetings as well as court hearings. Client intake once appointed via the Court.
- Accuracy and timely filing of court documents. Data entry, answer phones, handle client concerns that may come up.
- Manage all annual contracts with the City, the County, and all insurance companies including any licenses and Attorney state registrations.
- Manage employee files, benefits, and payroll. Accounts Payable/Receivables. Handle all office equipment contracts. Office logistics, licenses and registrations.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Court Clerk II/III Civil Clerk/Domestic Violence Clerk
Clark County District Court
12.1995 - 05.2013
- Data entry, answer multi phone lines for Civil and Criminal department.
- Schedule, court hearing dates, construct and mail correspondence for mitigation and contested hearings, civil name changes, anti-harassment hearings.
- Process domestic violence paperwork to appropriate law enforcement agencies, after initial hearing, as well as permanent paperwork to all parties involved.
- Take and apply payments for fines and court costs via phone, and in person.
- Process defendant files, plaintiff files, and maintain hearing schedules for them.
- Process court hearing outcomes, for Sheriff's office, Department of licensing, and corrections.
- Verify correspondence is received in accordance with all the law.
- Attend court proceedings and process paperwork from court dockets. Manage Judges, attorney’s and defendants court schedules.
Education
General Studies
Clark College
Vancouver, WA01.2002
Criminal Justice/Law Enforcement Administration
Mt. Hood Community College
Gresham, OR01.1999
Associates Degree - Business Administration and Management
Trend College
Spokane, WA01.1988
Skills
- Basic financial recordkeeping skills
- Administrative coordination
- Detail-oriented data management
- Workflow management
- Supply chain coordination
- Project planning expertise
- Prioritization and scheduling
- Database entry
- Administrative support
- File organization
Timeline
Office Administrator
Anderson Signs
01.2016 - 06.2023
Office Manager
Vancouver Defenders
08.2013 - 09.2015
Court Clerk II/III Civil Clerk/Domestic Violence Clerk
Clark County District Court
12.1995 - 05.2013
Criminal Justice/Law Enforcement Administration
Mt. Hood Community College
Associates Degree - Business Administration and Management
Trend College
General Studies
Clark College
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