Lynnette Rowden
Davenport,IA
Summary
Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
28
28
years of professional experience
Work History
Certified Lifeguard
Scott County Family YMCA
01.1991 - 01.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Entered water immediately to pull struggling swimmers to safety.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Monitored safety of guests in and around swimming pool.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Inspected pools and pools areas for adherence to safety protocols.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Recorded daily activity logs and incident reports for tracking purposes.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Shared tips with patrons on swimming techniques and strength training.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
Peer Support Specialist
Vera French Community Mental Health Center
01.2017 - 05.2017
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Transported individuals to medical appointments and support meetings whenever needed.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Sales Associate
Goodwill
01.2012 - 05.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Animal Control Officer
Scott County Humane Society - "for Pets' Sake"
01.2001 - 08.2001
- Investigated and gathered information regarding animal-related complaints.
- Unloaded and impounded animals received from animal control and public.
- Responded to [Number] daily calls to enforce animal control regulations.
- Attended to calls reporting of wild animal bites.
- Identified and recorded animal breeds for [Type] records.
- Captured domestic and wild animals.
- Implemented trap, neuter and release programs to manage local feral cat population.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Prepared for prosecutions related to animal treatment and gave evidence in court.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Education
No Degree - Interpreting For The Deaf American Sign Language
Scott Community College
Bettendorf, IA05.2022
High School Diploma -
Sterling High School
Sterling, IL01.1991
Skills
- Strong Client Relations
- Safety Training
- Team Bonding
- First Aid
- Pool Policies Enforcement
- Policy and Procedure Enforcement
- Patron Support
- Group and Individual Instruction
- Water Aerobics
- Water Sampling
- Team Collaboration
- Incident Reporting
- Swimming Lessons
- CPR Certified
Timeline
Peer Support Specialist
Vera French Community Mental Health Center
01.2017 - 05.2017
Sales Associate
Goodwill
01.2012 - 05.2012
Animal Control Officer
Scott County Humane Society - "for Pets' Sake"
01.2001 - 08.2001
Certified Lifeguard
Scott County Family YMCA
01.1991 - 01.2019
No Degree - Interpreting For The Deaf American Sign Language
Scott Community College
High School Diploma -
Sterling High School
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