Summary
Overview
Work History
Education
Skills
Timeline

Lynnette Snell

Salem,Oregon

Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Regional Operations Manager

Concepts In Community Living
Clackamas, OR
02.2016 - 08.2023
  • Ensured compliance with all applicable laws and regulations regarding operational activities.
  • Created performance reviews for staff members based on established criteria.
  • Organized events such as conferences or workshops aimed at improving operational practices in the region.
  • Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
  • Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Coordinated with other regional managers to ensure consistency in processes across multiple locations.
  • Oversaw hiring process for new employees in order to ensure compliance with company standards.
  • Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
  • Maintained accurate records of all operational activities in accordance with company guidelines.
  • Developed training programs designed to enhance employee knowledge of operational processes and procedures.
  • Managed inventory levels within the region to ensure sufficient supplies were available at all times.
  • Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.

Executive Director

Concepts In Community Living
Clackamas, OR
03.2004 - 02.2016
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Assisted in developing budgets for each departmental unit within the organization.
  • Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
  • Reviewed and approved annual operating and capital budgets for company.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Implemented procedures to create competitive advantage in market.
  • Hired, trained and mentored 87 staff members to maximize productivity.

Education

GED -

Hillsborough High School, Tampa, FL
06.1987

Skills

  • Compliance Management
  • Safety Protocol
  • Inventory Monitoring
  • Customer and Vendor Relations
  • Customer Retention
  • Customer Service Management
  • Administrative Management
  • Staff Hiring

Timeline

Regional Operations Manager - Concepts In Community Living
02.2016 - 08.2023
Executive Director - Concepts In Community Living
03.2004 - 02.2016
Hillsborough High School - GED,
Lynnette Snell