Summary
Overview
Work History
Education
Skills
Additional Information
Hi, I’m

LYNNETTE STARK

Carbondale,IL
LYNNETTE STARK

Summary

An enthusiastic and service-oriented Marketing professional with depth and diversified experience in driving innovative marketing strategies programs, and initiatives that produce dynamic business results. Possesses proven leadership skills and the ability to clearly understand problems and find positive solutions through critical thinking, problem-solving, and teamwork. Dedicated and result-oriented with strong presentation, communication, customer service, and time management skills, complemented by an in- depth ability to see the big picture and understand details. combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

5
years of professional experience

Work History

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Data Entry
11.2022 - Current

Job overview

  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved them in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Compiled data and reviewed information for accuracy prior to input.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of proper organization of documents.
  • Created and revised procedures, checklists and job aids to reduce error disputes.

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Sales Representative
08.2022 - 11.2022

Job overview

  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss product needs and recommend services catered to the customers personalized needs.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Gathered, organized and input information into digital database.

Southland Care coordination Partners

CUSTOMER SERVICE REPRESENTATIVE
06.2020 - 08.2022

Job overview

  • Professionally receive callers through exceptional listening skills to determine the nature of their call and professionally address their inquiries
  • Multitask and maintain data entry, reports, and other documentation, including follow-up letters to customers to ensure their questions were addressed and to assure them of support
  • Perfectly build rapport, listen, clarify and manage conversational flow while delivering outstanding service, exceeding expectations, and building long-term loyalty.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Updated and tracked clients information using spreadsheets such as Excel as well as Salesforce.

Party City, Danada Square

STORE ASSOCIATE
09.2019 - 12.2019

Job overview

  • Exercised excellent customer service skills by being able to cashier, advise, and answer phone calls while executing complex projects
  • Maintained the serving standards for the customer and followed all regulations while performing the duties
  • Maintained cleanliness around the store area and upkeep of the store.
  • Helped improve operations by showing clear connection between current policies and business results.
  • Researched and recommended process improvements designed to improve functionality and engagement from customers

CoreLife Eatery

CREW MEMBER
09.2018 - 11.2018

Job overview

  • Expanded interpersonal and professional communication skills through serving customers,working with peers, and following the directions of supervisors and managers
  • Responsible for the cleaning of tables and stations
  • Observed the work area to ensure everyone was satisfied and the store was clean.

Flossmoor Public Library

DATA ENTRY
07.2016 - 08.2018

Job overview

  • Handles delicate and challenging management situations such as requests, special needs, andcomplaints from clients
  • Greeted and welcomed customers, answered questions, and directed customers to parts of thebuilding
  • Coordinated maintenance of the front desk reception area equipment, furniture, and brochures.

Education

Career Foundry
Online

Certificate from UX / Web Design
09.2023

Southern Illinois University
Carbondale, IL

No Degree from Architecture

Governors State University
Park Forest, IL

No Degree from General Education

Wheaton Warrenville South
Wheaton, IL

High School Diploma
05.2019

Skills

  • Data Transcription
  • Effective and accountable in high-profile leadership roles
  • Capability overcome complex business challenges and make decisions using prior knowledge and experience
  • Process Improvement
  • Ability to implement corporate strategy and development specialist
  • Effective strategic negotiations - Successful track record of negotiating with customer contracts
  • Strong orientations in marketing and business - Participate in marketing intuition
  • Market research, implementation strategies, turnaround management, and re-organization
  • Complex Problem-Solving
  • Produced excellent and friendly Peer and client Relationships
  • Ability to grasp and understand new concepts and ideas Quickly
  • Intermediate Knowledge of Excel

Additional Information

  • AWARDS , 2nd Place stock market winner in The Stock MarketGame National Honors Society

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LYNNETTE STARK