Lynnette A. Wolf
Orem,UT
Summary
Proactive and meticulous professional with over 6 years of experience in the furniture & design industry. Proficiencies in communication, organization and problem solving abilities. Highly committed with hardworking mentality to maintain quality of services and product.
Overview
7
7
years of professional experience
Work History
Sr. Administrator, Customer Service Manager
GateHouse No. 1 Furniture & Design
12.2017 - Current
- Manage and submit all orders to various vendors
- Support designers on all aspects of ordering (custom order details) and receiving process
- Coordinate with store merchandiser on major projects and fulfillment
- Coordinate with tech support to resolve software issues
- Coordinate shipments with prospective carriers
- Oversee all aspects of quality control and white glove delivery protocols.
- Took ownership of customer issues and followed problems through to resolution.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
Inventory Specialist, Customer Service Manager
Gatehouse No.1 Furniture & Design
10.2016 - Current
- Receive inventory and custom orders into, software program
- Manage and maintain current inventory pricing
- Submit and oversee claims to proper vendors / carriers, as well as facilitate repairs with local resources.
- Coordinate with warehouse staff to maintain steady flow of inventory to retail showroom.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Performed data entry and completed proper paperwork.
Education
High School Diploma -
Robert E Lee High School
Baytown, TXAssociate of Science -
Utah Valley University
Orem, UTSkills
- Policy and Procedure Management
- Operational Efficiency
- Inventory Accuracy
- Process Improvement
- Product and Service Knowledge
- Customer Order Management
- Strong Email & Telephone Etiquette
- Customer Inquiry Resolution
- Data Validation
Timeline
Sr. Administrator, Customer Service Manager
GateHouse No. 1 Furniture & Design
12.2017 - Current
Inventory Specialist, Customer Service Manager
Gatehouse No.1 Furniture & Design
10.2016 - Current
High School Diploma -
Robert E Lee High School
Associate of Science -
Utah Valley University
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