LYNN M. G. DOMKE
MOUNTAIN VIEW,CA
Summary
Detail-oriented Data Processing & HIMS Specialist proficient in healthcare information management and data entry. Substantial experience in managing large datasets, enhancing process efficiency, implementing actionable improvements, and collaborating with cross-functional teams. Continually exceeds expectations by building strong relationships and is a team-player who can also work independently.
Overview
31
31
years of professional experience
Work History
Professional Fitter/Sales Associate
Fit, Los Altos
01.2018 - 03.2020
- Provided mindful customer service by assisting customers in finding right sizes and ensuring positive experiences
- Successfully processed sales orders, monitored customer orders, resolved issues, and managed inventory reports
- Approached browsing customers and initiated conversations to determine buying preferences to increase service.
HIMS Specialist
El Camino Hospital
12.2017 - 06.2018
- Utilized EPIC healthcare software to process Release of Information (ROI) for law offices and designed 4 training documents using screen capture software Snagit to train interns
- Completed 5-15 requests daily for medical records to Finance Services to increase revenue on denied insurance claims ensuring HIPAA compliance and record tracking specifications
- Took charge of process that was 6 weeks behind on requests and brought department up to date
- Organized daily chart collection processes and maintained proficiency in electronic health record systems/software
- Recorded electronic data for storage, retrieval, and reporting and successfully reduced work time by over 25%.
Computer Teacher
Primary Plus Elementary School
01.2008 - 01.2009
Data Entry Specialist
01.2004 - 12.2007
- Participated in new database system rollouts and verification phases while identifying reproducible bugs/issues
- Entered trade show exhibitor and booth data into enterprise database according to strict deadlines
- Conducted monthly data quality checks to and resolved discrepancies
- Reduced communication errors with internal and external customers, resulting in fewer issues and more resolutions
- Successfully handled daily design and assignment updates for 800+ booth trade show floor plan in ExpoCAD
- Remained adaptable to every changing circumstance and connected with other associates to complete projects
- Analyzed all information/data in efficient manner to reduce complexity and implement actionable improvements.
Development Coordinator
Humane Society Silicon Valley
01.1993 - 01.2004
Medical Records Clerk
O'Connor Hospital
01.1989 - 01.1993
Education
Bachelor of Science - Health Science
San Jose State University
Foothill College
Skills
- Utilizing EPIC Software to Process release of information
- Analyzing & Recommending Improvements
- Maintaining Consistency & Remaining Adaptable
- Organizing Files & Reviewing Data for Accuracy
- Performing Data Entry-Related Activities
- Managing Projects & Streamlining Processes
- Reporting Data Errors to Management Teams
- Adhering to Best Data Management Practices
- Improving Data Quality & Maintaining Standards
- Collaborating with Cross-Functional Teams
- Excellent Verbal & Written Communication
- Technical Skills
- EPIC, Microsoft Office Suite/Excel/Word, Google Docs/Sheets, Various custom databases
- Standard Operating Procedures Proficient
- Efficient Data Entry
- Data Auditing
Additional Experience
Computer Teacher – Primary Plus Elementary School – 2008 to 2009
Development Coordinator – Humane Society Silicon Valley – 1993 to 2004
Medical Records Clerk – O'Connor Hospital – 1989 to 1993
Technical Skills
EPIC, Microsoft Office Suite/Excel/Word, Google Docs/Sheets, Various custom databases
Volunteer Experience
Advancement Chair – Boy Scouts of America, Troop 80 – 2012 to 2014
Timeline
Professional Fitter/Sales Associate
Fit, Los Altos
01.2018 - 03.2020
HIMS Specialist
El Camino Hospital
12.2017 - 06.2018
Computer Teacher
Primary Plus Elementary School
01.2008 - 01.2009
Data Entry Specialist
01.2004 - 12.2007
Development Coordinator
Humane Society Silicon Valley
01.1993 - 01.2004
Medical Records Clerk
O'Connor Hospital
01.1989 - 01.1993
Bachelor of Science - Health Science
San Jose State University
Foothill College
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