Lynn Thomas Boyd
Harrisburg,IL
Summary
Proven leader in operational excellence, adept at strategic thinking and adaptability, with a track record of enhancing team collaboration at Hardees Restaurant. Skilled in customer service and organizational skills, I significantly improved productivity and employee engagement. Leveraging excellent communication, I fostered positive relationships and streamlined processes for optimal efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
39
39
years of professional experience
Work History
Donation Specialist
Goodwill Inc
04.2022 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Back Room Manager
Walmart
01.2015 - 03.2017
- Reduced stock discrepancies by conducting thorough audits and implementing corrective actions.
- Conducted regular performance reviews, identifying areas for improvement and providing constructive feedback to employees.
- Optimized storage space utilization, ensuring proper arrangement of items for easy access and retrieval.
- Streamlined backroom operations for increased productivity through effective staff scheduling and task delegation.
Assistant Manager of Operations
Hardees Resturamt
03.2013 - 10.2015
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Mobile Disc Jockey
Sas Entertainment
10.1985 - 12.2013
- Demonstrated versatility by adapting performance styles for diverse audiences ranging from weddings to corporate functions.
- Enhanced audience engagement by expertly mixing and transitioning music tracks for various events.
- Cultivated positive relationships with event coordinators, ensuring seamless collaboration and timely execution of performances.
- Maximized revenue potential through the implementation of targeted marketing campaigns on social media platforms.
Education
Master of Science - Accounting
Maryville University of Saint Louis
St. Louis, MO07-1989
Associate of Applied Science - Business Management
Rend Lake College
Ina, IL07-1987
Skills
- Customer Service
- Time Management
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Strategic Thinking
- Adaptability and Flexibility
- Decision-Making
- Goal Setting
- Self Motivation
- Task Prioritization
Timeline
Donation Specialist
Goodwill Inc
04.2022 - Current
Back Room Manager
Walmart
01.2015 - 03.2017
Assistant Manager of Operations
Hardees Resturamt
03.2013 - 10.2015
Mobile Disc Jockey
Sas Entertainment
10.1985 - 12.2013
Master of Science - Accounting
Maryville University of Saint Louis
Associate of Applied Science - Business Management
Rend Lake College
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