Lynora Glenn
Taylor,MI
Summary
Energetic Casino Dealer offering 20+ years background operating and supervising various table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.
Overview
23
23
years of professional experience
Work History
Dealer
Greektown Casino
10.2000 - Current
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Adhered to company and game policies as well as state and federal regulations.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Worked with dealer team to run larger games such as craps and baccarat.
- Maintained rules for games and identified instances of cheating, notifying security team.
- Answered players questions and resolved disputes to provide excellent customer service.
Education
Bachelor of Arts - Criminal Justice
North Illinois
Joliet, IL06.1990
Skills
- Strong Hand-Eye Coordination
- Knowledge of Game Rules
- Loss and Winning Computations
- Fraud Detection
- Table Game Rules
- Dealer Training
- Gaming Commission Regulations
- Guest Service
- Calm Under Pressure
- Knowledge of Handling Payouts
Timeline
Dealer
Greektown Casino
10.2000 - Current
Bachelor of Arts - Criminal Justice
North Illinois
Similar Profiles
Nicole SibinovskiNicole Sibinovski
Revenue Audit Assistant Manager at GREEKTOWN CASINORevenue Audit Assistant Manager at GREEKTOWN CASINO
Angela MorrisAngela Morris
Gaming Professional at Greektown CasinoGaming Professional at Greektown Casino
Toccara ParkerToccara Parker
Sportsbook Attendant at Greektown Casino-HotelSportsbook Attendant at Greektown Casino-Hotel