Summary
Overview
Work History
Education
Skills
Timeline
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Lynsey Cook

Bryan,TX

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Mo's Irish Pub. Proven ability to foster teamwork and enhance customer engagement, consistently exceeding expectations. Recognized for strong multitasking skills and attention to detail, ensuring efficient operations and high satisfaction rates.

Overview

7
7
years of professional experience

Work History

Crew Member

Wendy's
12.2024 - 04.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Bartender

Tabor Store Bar and Grill
07.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

El Toro
03.2023 - 08.2023
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender Supervisor

Wheels Tavern
10.2020 - 03.2023
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.

Office Manager

Mo's Irish Pub
05.2018 - 12.2020
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.

Education

High School Diploma -

Bryan High School
Bryan, TX
05-2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Integrity and honesty
  • Initiative and Self-motivation
  • Basic math

Timeline

Crew Member

Wendy's
12.2024 - 04.2025

Bartender

Tabor Store Bar and Grill
07.2023 - 06.2024

Bartender

El Toro
03.2023 - 08.2023

Bartender Supervisor

Wheels Tavern
10.2020 - 03.2023

Office Manager

Mo's Irish Pub
05.2018 - 12.2020

High School Diploma -

Bryan High School

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