Lynsey Halate
Gallup,NM
Summary
Dynamic leader with proven success in enhancing operational efficiency and customer satisfaction at Southwest Foodservice Excellence. Excelled in team leadership and customer relations, driving sales growth and reducing costs. Skilled in multitasking and attention to detail. Expert in money handling and fostering employee development.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Southwest Foodservice Excellence
07.2018 - 11.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Shift Manager
WisePies
02.2018 - 07.2018
Pizza Delivery Driver
Pizza 9
05.2017 - 09.2017
Shift Manager
Blakes Lotaburgar
02.2012 - 09.2015
Education
Diabetes Specialist
Gallup UNM Main Campus
Gallup, NMSkills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Workload Management
Customer rapport
Compliance understanding
Sales Growth
Policy Enforcement
Orientation and training
Sales Reporting
Employee Performance Evaluations
Cost Reduction
Customer Service
Team Leadership
Multitasking Abilities
Employee Coaching and Mentoring
Attention to Detail
Task Prioritization
Timeline
Assistant Manager
Southwest Foodservice Excellence
07.2018 - 11.2019
Shift Manager
WisePies
02.2018 - 07.2018
Pizza Delivery Driver
Pizza 9
05.2017 - 09.2017
Shift Manager
Blakes Lotaburgar
02.2012 - 09.2015
Diabetes Specialist
Gallup UNM Main Campus
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