Lynsey Head

Proven track record in enhancing customer loyalty and resolving conflicts with empathy, demonstrated during my tenure at Delta Air Lines, Inc, Southwest Airlines, and Clear Link Technologies. Skilled in critical thinking and problem-solving, I excel in high-pressure environments, ensuring customer satisfaction and safety. Expertise in Microsoft Excel and active listening contributes to efficient and effective service delivery. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.