Lynsey Tiller
Atlanta,GA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Crisis Counselor II
Behavioral Health Link
Atlanta , GA
04.2023 - Current
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Assisted clients in identifying resources available within the community such as housing assistance or employment opportunities.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Facilitated group counseling sessions to help clients develop coping strategies and problem-solving skills.
- Maintained accurate records of all client interactions using an electronic health record system.
- Collected and documented information from clients about concerns and available contextual details.
- Assessed risk to client, loved ones or general public through established evaluation procedures.
- Provided referrals to external providers when necessary for further evaluation or treatment.
Talent Acquisition Coordinator (Contract)
Fidelity Investments
Atlanta, GA
03.2022 - 12.2022
- Conducted initial screenings of resumes and applications to determine qualifications and suitability for posted positions.
- Developed job postings and worked with internal teams to ensure accuracy of job descriptions.
- Provided administrative support related to employee records maintenance including updating applicant tracking systems with candidate information.
- Prepared offer letters for successful applicants according to established guidelines.
- Conducted reference checks for final round candidates prior to extending an offer.
- Coordinated interviews between hiring managers and potential candidates; scheduled meetings as needed.
- Managed the onboarding process for new hires including completing all necessary paperwork, organizing orientation sessions, and providing support during the transition period.
- Maintained a database of current and prospective candidates; tracked progress throughout the hiring process.
- Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
- Collaborated with recruitment and HR professional to achieve hiring goals.
Human Resources Partner
Trusted Care Transportation
Atlanta, GA
01.2021 - 03.2022
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
- Collaborated with management to develop job descriptions for open positions within the organization.
- Managed payroll processing tasks including calculating wages based on hours worked and verifying accuracy of deductions made from paychecks.
- Facilitated onboarding process for new hires, ensuring all paperwork was completed correctly and in a timely manner.
- Monitored performance evaluation processes to ensure compliance with legal requirements and organizational policy.
- Maintained accurate records of employee attendance, absences, time off requests, benefits eligibility.
Business Development Representative
Twilio Inc.
Atlanta, GA
06.2020 - 12.2021
- Established strong client relationships to drive business development.
- Responded quickly to inquiries from potential customers via phone or email.
- Conducted outreach activities, such as cold calling, emailing and attending networking events.
- Built strong relationships with existing customers through ongoing communication.
- Effectively built relationships with both established and potential customers.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Provided regular updates on progress towards meeting monthly targets.
- Acted as main point of contact in matters relating to client concerns and needs.
- Set up potential client contacts, cultivated relationships and followed through on service needs.
- Recommended product changes to enhance customer interest and maximize sales.
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA12-2025
Master of Arts - Psychology
Liberty University
Lynchburg, VA12-2022
Bachelor of Arts - Communications
The University of Alabama
Tuscaloosa, AL12-2015
Skills
- Documentation Skills
- Inbound Call Management
- Behavioral Health
- Suicide Prevention
- Reflective Listening
- Safety Planning
- De-Escalation Techniques
- Referral Coordination
- Treatment Planning
- Social Psychology
- Schedule Management
- Coping Methods
- Interpersonal Communication
- Analytical Skills
- Time Management
- Case Management
- Problem-Solving Abilities
- Professionalism
- Multitasking
- Team Collaboration
- Active Listening
- Continuous Improvement
- Task Prioritization
- Conflict Resolution
- Adaptability
- Organizational Skills
Timeline
Crisis Counselor II
Behavioral Health Link
04.2023 - Current
Talent Acquisition Coordinator (Contract)
Fidelity Investments
03.2022 - 12.2022
Human Resources Partner
Trusted Care Transportation
01.2021 - 03.2022
Business Development Representative
Twilio Inc.
06.2020 - 12.2021
Master of Arts - Clinical Mental Health Counseling
Liberty University
Master of Arts - Psychology
Liberty University
Bachelor of Arts - Communications
The University of Alabama
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