Lynsi K Bowers
New Braunfels,TX
Summary
Highly energetic caregiver with 3+ years experience providing comprehensive support and care to patients/children. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Family Babysitter
Family Day Care
New Braunfels, TX
09.2021 - Current
- Lovingly prepared meals, cleaned, played with, educated toddlers, up to 10 hours, 5 days a week.
- Care for children over weekdays, breaks, evenings, and specialized in creating engaging activities while advancing problem solving and multitasking skills.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Worked in partnership with parents to ensure children were provided with best care.
- Carefully followed parents instructions regarding schedules, chores, discipline, and free time.
CNA
Christus Santa Rosa Hospital
New Braunfels, TX
07.2019 - 12.2021
- Aided over 20+ patients per 12-hour shift, assisted 5-7 nurses, and doctors with 260% influx during peak of COVID-19 pandemic.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, brushing teeth, as well as exercise to promote patients strength after surgery.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Carefully transported patients into beds, wheelchairs, and tables, using gait belts and other tools.
- Respected patient's privacy and dignity, upholding all hospital policies and HIPAA regulations.
Customer Service Representative
Watershed Carwash
New Braunfels, TX
01.2021 - 09.2021
- At Watershed Carwash I took pride in serving over 300 customers a day. Ensuring that they were kept satisfied with their service each visit all while creating unique bonds with them as well. This guaranteed they would become one out of the many loyal customers we had.
- Maintained cleanliness of entire site.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants. By explaining the companies set prices of all washes/memberships.
- Ensured operation of equipment by calling for repairs and evaluating new equipment.
- Advanced team by recruiting, leading, teaching, and promoting growth opportunities.
- Met and exceeded monthly production goals while maintaining compliance and efficiency.
- Managed operations during opening/closing shift , with total awareness of activities of employees and customers.
- Identified problem areas and suggested training to improve team equality/performance.
Education
No Degree - Nursing
Texas Lutheran University
Seguin, TX2025
High School Diploma -
New Braunfels High School
New Braunfels, TX05.2019
Skills
- Highly motivated to tackle any task
- Always willing to go above and beyond
- Extremely hard worker with phenomenal work ethic
- Resource planning
- Experienced with putting customers/patients at ease when it comes down to difficult situations
- Very quick learner with great sense of urgency
- Quickly able to adapt to challenges and overcome them
- Increase health and safety management
- Process improvement
- Client building
- Health and safety compliance
- Time management
Timeline
Family Babysitter
Family Day Care
09.2021 - Current
Customer Service Representative
Watershed Carwash
01.2021 - 09.2021
CNA
Christus Santa Rosa Hospital
07.2019 - 12.2021
No Degree - Nursing
Texas Lutheran University
High School Diploma -
New Braunfels High School
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