Lynsi Tabarez
Kennewick,WA
Summary
DSHS professional with more than 10 years of experience in planning, administering, developing, delivering social, financial and health services programs for the State of Washington. Flexible hard worker ready to learn and contribute to team success. Highly organized, proactive and punctual with team-oriented mentality. Thrives under pressure in both individual and team-based capacities. Demonstrated leadership skills to drive teams toward success and sustain organizational missions.
Overview
30
30
years of professional experience
Work History
Child Support Enforcement Officer
Dept. of Social and Health Services
Kennewick, WA
02.2022 - Current
- Work with parents, attorneys, and advocates to establish child support obligations and apply sanctions should they not comply with the terms of those obligations.
- Independently establish administrative child support orders by researching and locating income information, calculating complex financial and medical obligations, calculating arrears balances as required, preparing and serving legal notices, and negotiating settlements as appropriate.
- Analyze, interpret, and apply State, Tribal, Federal, and International laws pertaining to the legal determination of paternity and the establishment and enforcement of financial and medical child support.
- Review and interpret court and administrative child support orders to determine when obligations may be suspended or terminated, the support amount, and the frequency at which support is charged.
- Utilize divisional signature authority to initiate and sign legal notices, including correspondence with clients, courts, and other Washington state agencies.
- Locate individuals and assets utilizing state interfaces such as Employment Security, Department of Revenue, Department of Licensing, Labor and Industries, the Federal Parent Locate Service, and the Social Security Administration.
- Maintain a caseload of child support cases, utilizing the Support Enforcement Management System and effective management skills.
Consumer Loan Underwriter
Gesa Credit Union
Richland, WA
04.2017 - 01.2022
- Underwrite consumer loan requests (direct/indirect) in accordance with Gesa Credit Union’s underwriting standards or offer alternative solutions that best suit the applicant’s financial needs.
- Contribute to the achievement of consumer lending growth, profitability, and asset quality objectives.
- Responsible for dealership outreach and development of dealership portfolios.
- Maintain strong knowledge of all procedures and applicable regulations to support compliance and quality control objectives.
- Evaluated financial, income and credit documentation to make loan decisions.
- Determine whether loans up to $75,000 should be approved, declined or counter-offered.
- Facilitated on-time loan application completions by providing support to loan officers and processors.
WorkFirst Program Specialist
State of Washington DSHS
Kennewick, WA
11.2014 - 03.2017
- Provide case management to Temporary Assistance to Needy Families (TANF)/Workfirst clients on an ongoing basis in order to promote and assist clients in achieving economic self-sufficiency.
- Conduct orientation for new and returning WorkFirst clients.
- Conduct interviews in the office, parents' homes or other remote locations when needed, and by phone to determine eligibility for CSD administered programs.
- Conduct home visits.
- Developed Individual Responsibility Plans (IRP), and review plans, evaluate client's needs and activities.
- Screen parents for possible barriers such as domestic violence, substance abuse, special assistance, family planning, physical or mental health issues, etc.
- Refer clients to contractors, other agency services, community organizations, or CSO social services specialists for assessment or specialized services.
- Input and receive data on multiple automated systems (ACES, e-JAS, SSPS, Internet SEMS and EBT).
FSS 4- Administrative Hearings Coordinator
State of Washington DSHS
Kennewick, WA
08.2014 - 11.2014
- Received and responded to requests for Administrative Hearings
- Communicated and coordinated the weekly Administrative Hearing schedule.
- Researched cases to determine if the department took correct action(s)
- Coordinated, facilitated and conducted pre-hearing meetings with the client and/or his/her attorney in attempt to clarify the department's action and to reach agreement or resolution
- Communicated with CSO/CSC supervisors to address non-financial eligibility issues. Including TANF participation, incapacity decisions and child care policy.
Financial Services Specialist 3
State of Washington DSHS
Kennewick, WA
12.2006 - 08.2014
- Interviewed clients to determine or re-determine eligibility for a variety of financial, medical and food stamp programs.
- Processed changes in client circumstances
- Implemented Federal and State regulations and determined effect on the continuing eligibility of clients.
- Obtained and reviewed necessary data and verification for each program.
- worked independently
Branch Manager
US Bank
Pasco, WA
07.2006 - 12.2006
- Demonstrated and ensured all branch employees provided excellent customer service in accordance with the U.S. Bank Core Values. Involved primarily with the management and administration of the branch to ensure that budget goals were met and to ensure compliance with all banking laws and regulations. Used discretion and independent judgment to direct the work of the staff to effectively identify the financial needs of our customers. Provided on-site leadership, motivation, and direction for the branch staff; expanded the customer base and branch profitability; integrated products/services with customer needs and actively participated in the community in order to market and promote U.S. Bank products and services. I evaluated credit requests, prepared budgets, and determined trends in a given marketplace. Demonstrated ability to work within and develop a team environment. Proved commitment to quality customer service. Proactively solicited new business. Was knowledgeable of the bank's products, services, and regulatory, policy, and compliance issues. Demonstrated interpersonal, verbal, and written communication skills. Managed multiple tasks/projects and deadlines simultaneously. Resolved complex problems with minimal guidance, knowledgeable of human resources issues, including performance management and progressive discipline.
Product Services Specialist
HAPO Community Credit Union
Richland, WA
08.2003 - 07.2006
- Worked with fellow coworkers to effectively identify the financial needs of our members and to fulfill those needs by providing appropriate products and excellent customer service. Responsible for sales and service activities in the credit union. Proactively sought new members through in-store marketing. Took ownership of personal development and responsibility for product knowledge. Was responsible for assessing and handling member banking needs, obtaining and processing customer/account information. Responsible for consumer loan origination and closing, account opening, and safe deposit transactions, as well as other similar duties. Handled complex customer service issues in the absence of, or as directed by, the branch manager. Sold and cross-sold credit union products/services, such as deposit products, credit cards, consumer loans, insurance, and investment products. Was licensed to sell credit life and credit disability insurance plans.
Cashier
Wal-Mart
Pendleton, OR
10.1999 - 04.2003
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Verified customer age requirement for alcohol or tobacco purchases.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
Boardman Pharmacy and Hardware
Boardman, OR
01.1995 - 02.2001
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Worked closely with front-end staff to assist customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer questions and provided store information.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
Education
Some College (No Degree) - Human Services
Blue Mountain Community College
Pendleton, ORHigh School Diploma -
Riverside High School
Boardman, OR05.1998
Skills
- Bilingual in Spanish and English
- Management experience
- 60 wpm
- Group and individual instruction
- Skill building
- Performance assessments
- Self-motivated
- Document management
- Organization
- Decision-making
- Time management
- Flexible
- Active listening
Languages
Bilingual in Spanish and English
Timeline
Child Support Enforcement Officer
Dept. of Social and Health Services
02.2022 - Current
Consumer Loan Underwriter
Gesa Credit Union
04.2017 - 01.2022
WorkFirst Program Specialist
State of Washington DSHS
11.2014 - 03.2017
FSS 4- Administrative Hearings Coordinator
State of Washington DSHS
08.2014 - 11.2014
Financial Services Specialist 3
State of Washington DSHS
12.2006 - 08.2014
Branch Manager
US Bank
07.2006 - 12.2006
Product Services Specialist
HAPO Community Credit Union
08.2003 - 07.2006
Cashier
Wal-Mart
10.1999 - 04.2003
Cashier
Boardman Pharmacy and Hardware
01.1995 - 02.2001
Some College (No Degree) - Human Services
Blue Mountain Community College
High School Diploma -
Riverside High School
Similar Profiles
Meagan CallahanMeagan Callahan
Public Benefits Specialist 3 at DSHS Dept Of Social And Health ServicesPublic Benefits Specialist 3 at DSHS Dept Of Social And Health Services
Gail MackwoodGail Mackwood
Care Provider at DSHS Dept Of Social And Health ServicesCare Provider at DSHS Dept Of Social And Health Services
Lynn OgdenLynn Ogden
Attendant Counselor 2 at DSHS Dept Of Social And Health ServicesAttendant Counselor 2 at DSHS Dept Of Social And Health Services