Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyntoya Lockett

Morrow

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Licensed Nail Technician

Beautyzhouseofnails
01.2022 - Current
  • Paint fingernails and toenails
  • Basic to advanced nail art
  • Clean, cut and shape nails
  • Proficient with acrylic, gel polish, poly gel
  • Recommend colors, rhinestones and designs based on each customer's style
  • Remove previously applied polish
  • Prepare and clean beauty station in-between appointments
  • Sterilize equipment before and after use
  • Inform clients about additional services and offers (promotions /discounts, paraffin wax, massages)
  • Give hand and foot massages
  • Offer nail care treatment tips ( how to strengthen nails and how to make manicures last longer)
  • Up-sell treatments and beauty products, when appropriate
  • Take an interest in customers ( giving excellent customer service during appointments and remembering their preferences)
  • Making and selling custom press-on nails per client's request

Independent Contractor/Driver

Draiverdo
10.2020 - 09.2025
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Licensed Nail Technician

MAGIC NAILS
10.2022 - 02.2024
  • Greet and assist all customers upon entering the salon
  • Assist/ inform customers about various nail services
  • Preform nail care services
  • Preform daily chores to maintain a clean and healthy salon environment
  • Promoting and upselling salon products and services
  • Finalizing salon purchases
  • Scheduling/ rescheduling client appointments as needed
  • End of day closing the salon
  • Pedicures
  • Manicures
  • Nail extensions (acrylic)
  • Hand and feet massages
  • Nail art and bling placement

Assistant Store Manager

Family Dollar
05.2017 - 10.2020
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Customer Service Supervisor/Cashier

Burlington Stores
08.2019 - 12.2019
  • Assisted customers in person
  • Inventoried stock
  • Operated the cash drawer
  • Confirmed payments, refunds, etc
  • Resolved payment and order disputes
  • Over looked and Supervise cashiers
  • Coaching and training all new and existing cashiers
  • Report and log all debits and damages

Customer Account Representative

Rent A Center
05.2017 - 04.2018
  • Responsible for delivering, setting up and servicing of products in customer's homes
  • Assist with setting up the return of the merchandise and the refurbishment of the products
  • Help generate sales along side of my co-workers meeting or exceeding goals.provide excellent customer service by helping customers identify and fulfill their product needs
  • Manage customers accounts accept payments and proper collections
  • Lifted 60+ lbs
  • Work with a team to meet goals
  • Navigating though computer systems, and portals and answering inbound calls
  • Call center collections

Sales Manager

PAYLESS SHOE SOURCE
10.2010 - 04.2017
  • Ability to lift or move merchandise weighing up to 40 pounds
  • Follow Procedures and controls necessary to meet or exceed the sales, profit and shrink goals
  • Demonstrate excellent customer service and sales techniques while being an example for associates
  • Coaching associates/ providing training programs
  • Analyzed, identify, and communicate merchandise needs for my store
  • Proficient on cash protections (making Deposit, Verify Deposits, Recording Deposit receipts)
  • Complete administrative task related to inventory control, open/closing, deposit records and other documents maintained on paper or generated electronically
  • Identify and report interior/ exterior store maintenance issues
  • Opening and Closing store responsibilities
  • Making schedules and updating timesheets
  • Stocking and shipment

C.S.R CASHIER

PLS CHECK CASHIERS
09.2009 - 01.2010
  • Strong stamina and ability to stand for 10hours
  • Fast pace but accurate with cash transactions while utilizing one on one customer care
  • Administration/ maintain organization (balance sheet, checks, and supplies, cleaning

Education

High School Diploma -

Harlan High School
Chicago, IL
06-2007

Skills

  • Scheduling
  • Work inspections
  • Time management
  • Budgeting and cost control
  • Inventory control
  • Problem-solving
  • Store opening and closing
  • Work Planning and Prioritization
  • Display setup
  • Customer service management
  • Hiring and training
  • POS systems operations
  • Staff supervision
  • Loss prevention
  • Talent acquisition
  • Passenger transportation
  • Daily logging
  • Vehicle inspection
  • Conflict resolution
  • Safe driving techniques
  • DOT compliance
  • Passenger assistance
  • Valid Driver's license
  • Confidentiality
  • Attention to detail

Timeline

Licensed Nail Technician

MAGIC NAILS
10.2022 - 02.2024

Licensed Nail Technician

Beautyzhouseofnails
01.2022 - Current

Independent Contractor/Driver

Draiverdo
10.2020 - 09.2025

Customer Service Supervisor/Cashier

Burlington Stores
08.2019 - 12.2019

Assistant Store Manager

Family Dollar
05.2017 - 10.2020

Customer Account Representative

Rent A Center
05.2017 - 04.2018

Sales Manager

PAYLESS SHOE SOURCE
10.2010 - 04.2017

C.S.R CASHIER

PLS CHECK CASHIERS
09.2009 - 01.2010

High School Diploma -

Harlan High School

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Lyntoya Lockett