Lynx Tomolonis
Brattleboro,VT
Summary
Customer Service provider with a background in fast-paced environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
4
4
years of professional experience
Work History
Camp Counselor
Green Mountain Camp for Girls
Dummerston, VT
07.2020 - 08.2024
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Tracked attendance, checking off present individuals.
- Enforced COVID-19 safety procedures and protocols before, during and post-camp to enhance wellness.
- Ensured camp cleanliness was maintained.
Front End Cashier
Hannaford
Brattleboro, VT
01.2024 - 02.2024
- Greeted customers warmly and asked if they needed help.
- Verified customer purchases with valid identification.
- Assisted customers in locating items throughout the store.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Adhered to all health regulations concerning food handling practices.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Packed and bagged products according to customer preferences.
Crew Member
McDonald's
Brattleboro, VT
08.2023 - 01.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
Brattleboro Union High School
Brattleboro, VT06-2024
Some College (No Degree) - Currently attending
Salem State University
Salem, MASkills
- Child Supervision
- Problem Resolution
- Customer Service
- First Aid Training
- Product restocking
- Cash Handling
- Order Management
- Beverage Preparation
- Health Code Compliance
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Front End Cashier
Hannaford
01.2024 - 02.2024
Crew Member
McDonald's
08.2023 - 01.2024
Camp Counselor
Green Mountain Camp for Girls
07.2020 - 08.2024
High School Diploma -
Brattleboro Union High School
Some College (No Degree) - Currently attending
Salem State University
Similar Profiles
Esmé DoddEsmé Dodd
Volunteer at Green Mountain Conservation CampVolunteer at Green Mountain Conservation Camp
Tamara ShieldsTamara Shields
Counselor at Camp Sojourner - Girls' Leadership CampCounselor at Camp Sojourner - Girls' Leadership Camp
Leah WigingtonLeah Wigington
Outreach Coordinator, Operations Manager at Bay Area Girls Rock CampOutreach Coordinator, Operations Manager at Bay Area Girls Rock Camp