To obtain a job with the North Carolina Department of Transportation, where I can grow professionally and be a part of an elite team while serving North Carolina citizens, utilizing my customer service and accounting skills.
Overview
5
5
years of professional experience
Work History
Team Member
Krispy Kreme
06.2018 - 09.2023
Extensive experience with customer service and interpersonal communication skills with a diverse group of customers and team members, resolving all customer related issues professionally and efficiently.
Experience with electronic point of sale accounting system/software to process payments, by cash, check and purchase card and track inventory. Processed credits matching the return to the original purchase.
Experience auditing point of sale accounting reports to validate cash, check and credit card transactions, balanced at the end of each shift. Gained knowledge of practices to resolve issues and problems related to balancing
Experience interpreting policies and procedures for sales and data entry for all incoming inventory, guaranteeing accuracy of all financial reports produced for store.
Obtained considerable knowledge related to accounting methods, procedures and practices while processing inventory, voiding transactions, accounting for all cash, credit card and check payments and becoming knowledgeable about accounts payable invoices billed to store for purchase of supplies to make goods for customers. Validated receipt of goods by entering data in system before invoices were payable.
Merchandise Associate
TJ MAXX
06.2021 - 12.2021
Demonstrated ability to professionally interact with customers and provide excellent customer service, while using point of sale accounting system to process payments for purchases.
Experience with accounting processes and procedures related voiding transactions, accounting for incoming cash, check, credit payments, cashing out each shift with no errors.
Experience with policy and procedures following stocking of products and maintaining displays.
Monitored inventory levels and ensured adequate stock in all product displays on sales floor by using inventory accounting system.
Collaborated closely with team members, sharing best practices for improving overall store performance.
Education
Associate Degree - Criminal Justice
Wake Technical Community College
12.2024
High School Diploma -
Bunn High School
05-2020
Skills
Ability to Multitask
Quick Learner
Point-of-Sale System
Time Management
Attention to Detail
Computer Skills
Organizational Skills
Proficient in MS Office, Specifically MS Word and MS Excel
Timeline
Merchandise Associate
TJ MAXX
06.2021 - 12.2021
Team Member
Krispy Kreme
06.2018 - 09.2023
High School Diploma -
Bunn High School
Associate Degree - Criminal Justice
Wake Technical Community College
Similar Profiles
Keith Edward KatzKeith Edward Katz
Sr. Manager Market Implemenation at Krispy KremeSr. Manager Market Implemenation at Krispy Kreme