Lynzee Thurlkill

Provide Excellent Customer Service

Maintain clean and sanitary work areas

Cook and prepare foods for customers

Cashier, take call-in orders

Merchandise shelves and coolers

Maintain Inventory

Cleaning, open and closing duties

Managed a crew of 20-25 employees who cleaned 40-45 buildings.

Employee Relations (on call 5am-11pm daily)

Hiring/Firing Manager

-Conduct interviews, give new hire orientations, create and maintain employee files, complete new hire/termination paperwork, issue written warnings

Conduct Quarterly Employee Reviews

Direct Employee Meetings

Give On-Site Training at Buildings

Perform Monthly Building inspections

Keep Detailed Inspection Forms on File

Frequent Check-ins/Meetings with Clients

Create and Calculate Quotes and Bids

Monitor Employee Payroll

Employee Scheduling

Operations Scheduling

Sales and Marketing

File Shredding

General Office Duties

Chronotek, Word

Train and Oversee Employees

Provide Excellent Customer Service

Maintain clean and sanitary work areas

Cook and prepare foods for customers

Cashier, take call-in orders

Maintain Inventory

Cleaning, open and closing duties

Managed a staff of 6-8 employees

Coach New Hires for Success

Excellent Customer Service

Employee Scheduling

Daily/Monthly/Quarterly Inventories

Shipment Recieving and Processing

POS Registers

Money Handling/Payroll/Deposits

Opening/Closing Paperwork

Track Sales and Loss Percentages

Strive to Meet Monthly Goals

Maintain a Clean and Sanitary Work Environment for Employees and Customers

Loss Prevention

Merchandising, Plannograms

Provide Excellent Customer Service

Maintain clean and sanitary work areas

Cook and prepare foods for customers

Cashier, take call-in orders

Merchandise shelves and coolers

Maintain Inventory

Cleaning, open and closing duties

• Led team in achieving operational goals through effective communication and strategic planning.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.