Summary
Work History
Education
Skills
Timeline
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Lynzi Derochie

Lynzi Derochie

Sioux City,Iowa

Summary

Dynamic team player with a proven track record at Chick-fil-A, excelling in customer service and problem-solving. Enhanced customer satisfaction through efficient checkout processes and effective complaint resolution. Recognized for attention to detail and strong communication skills, consistently fostering a positive work environment while maintaining high standards of workplace safety.

Developed strong teamwork and customer service skills in a fast-paced environment, looking to transition into a new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make a meaningful impact in a new role.

Energetic and collaborative individual with a passion for teamwork and customer satisfaction. Understands the importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Work History

Team Member

Chick Fl A
06.2023 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained a productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to their needs.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Reduced wait times for customers by implementing a more efficient checkout process.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Maintained a clean and orderly store environment, ensuring a pleasant shopping experience for customers.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Iowa Virtual Acadmey (IAVA)
Guttenberg, IA
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Computer skills
  • Organizing work stations
  • Goal setting and achievement
  • Complex Problem-solving
  • Complaint resolution
  • Order preparation
  • Continuous development
  • Sales and marketing
  • Task prioritization
  • Conflict resolution
  • Willingness to learn
  • Safety
  • Dependability and reliability
  • Hospitality and accommodation
  • Decision-making capacity
  • Multitasking
  • Active listening
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Decision-making
  • Teamwork
  • Reliability

Timeline

Team Member

Chick Fl A
06.2023 - 09.2023

High School Diploma -

Iowa Virtual Acadmey (IAVA)
Lynzi Derochie