Lynzie Francis
Colfax,CA
Summary
Pursuing a role where hard work and dedication will be highly valued. Goal-oriented manager comfortable in fast-paced, high stress situations requiring attention to
detail and follow through. Creative problem solver with excellent communication, planning, and team management skills. Ability to learn quickly, self-starter, dedicated team player capable of meeting deadlines with an organized approach.
Overview
30
30
years of professional experience
Work History
Cleaning Technician /Crew Trainer
Linnsey's Cleaning
Auburn, CA
09.2023 - Current
- Ensured consistent upkeep of clients' homes with scheduled maintenance visits
- Exceeded customer expectations by providing personalized and exceptional service at every location
- Simplified employees' skill development by providing valuable tips and tricks, resulting in decreased execution times.
ISP Manager
Exwire Inc.
Colfax, CA
11.2016 - 01.2023
- Maximized employee performance through hands-on training and close mentoring.
- Demonstrated strong organizational skills by efficiently managing schedules and delegating tasks.
- Performed in-depth analysis of customer feedback and successfully revamped processes to address issues effectively.
- Established new accounts using computerized routing software.
- Collaborated with team members to develop effective project planning and implementation techniques.
- Implemented strategy and oversaw diverse roles in accounting, finance, HR, logistics, and sales operations.
- Efficiently processed work orders and trouble calls
Owner
Nor-Cal Cleaners
Auburn, CA
01.2012 - 11.2016
- Displayed outstanding customer service skills, leading to the achievement of top ratings in every category.
- Managed daily operations to enhance business efficiency.
- Built strong relationships with vendors, driving business growth through successful partnership formation.
- Recruited, hired and trained personnel while monitoring performance to assess the need for merit or discipline.
- Managed administrative tasks related to records management, legal compliance, and tax submissions.
- Maintained organized inventory tracking system to monitor stock levels and anticipate supply requirements.
Office Manager /Owner
Auburn Window Coverings
Auburn, CA
01.1995 - 10.2008
- Managed daily operations, overseeing employee schedules and performance
- Performed cleaning duties in various environments including commercial and residential homes as well as offices
- Cleaned and repaired window coverings.
- Sold, measured, and installed Hunter Douglas window coverings.
- Successfully streamlined transaction management and payroll tax duties via efficient utilization of QuickBooks and Microsoft Word.
- Provided consistent service to foster customer growth.
Education
Some College (No Degree) - Human Development
Sierra College
Rocklin, CASkills
- Positive attitude
- Team leadership
- Problem-solving
- Reliability
- Performance management
- Employee training
- Schedule preparation
- Team development
Timeline
Cleaning Technician /Crew Trainer
Linnsey's Cleaning
09.2023 - Current
ISP Manager
Exwire Inc.
11.2016 - 01.2023
Owner
Nor-Cal Cleaners
01.2012 - 11.2016
Office Manager /Owner
Auburn Window Coverings
01.1995 - 10.2008
Some College (No Degree) - Human Development
Sierra College
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