Lyona Richards
Houston,TX
Summary
Compassionate and experienced Certified Nursing Assistant with a background in rehabilitation, patient care, mental health support, and physical therapy assistance. Skilled in monitoring vital signs, assisting with activities of daily living, documenting patient information, and promoting patient safety and comfort. Brings additional experience in airline operations, customer service, baggage handling supervision, and security.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Certified Nursing Assistant
Encompass Health Rehabilitation Hospital
Cypress, TX
04.2021 - Current
- Responded to call lights to enhance patient comfort and safety.
- Assisted patients with bathing, shaving, grooming, and oral hygiene to support personal care and dignity.
- Monitor and record vital signs, including temperature, blood pressure, and blood sugar levels.
- Assisted patients with feeding while monitoring nutritional intake to ensure dietary needs were met.
- Adjust bed rails and equipment to support patient safety.
- Report patient concerns and changes in condition to nursing staff.
Certified Nursing Assistant
Sterling Oak Advisors
Houston, TX
03.2014 - 12.2017
- Assisted patients with feeding, bathing, personal hygiene, and transfers.
- Responded to call lights and maintained patient comfort and safety.
- Monitored vital signs and documented patient information.
- Reported changes in patient conditions to the charge nurse.
- Provided individualized care based on patient needs.
- Recorded observations and supported daily patient care activities.
Certified Nurse Assistant
Legend Healthcare and Rehabilitation
Houston, TX
06.2012 - 03.2015
- Monitored patient conditions and behaviors and reported changes to nursing staff.
- Documented vital signs, observations, weight, and intake and output.
- Transported patients to therapy sessions and medical treatments.
- Assisted patients with range-of-motion exercises and protective devices.
- Maintained clean, organized, and safe therapy areas.
- Cleaned and sterilized equipment to reduce infection and cross-contamination risks.
- Provided care for patients with conditions including respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
Psychological Technician
Ocean Psy Hospital
Katy, TX
11.2016 - 11.2017
- Monitored patients receiving mental health care and reported abnormal behaviors to supervisors.
- Documented patient observations and daily progress.
- Treated patients and families with respect and dignity.
- Monitored vital signs and supported patient care and behavioral management.
- Collaborated with medical and paramedical professionals to support treatment planning.
- Maintained clean and safe work areas.
Lead Agent
Continental Airlines
06.1999 - 10.2012
- Supported daily airline operations and coordinated customer service activities.
- Assisted passengers with questions, concerns, and travel-related needs.
- Helped coordinate baggage handling operations and support timely baggage movement.
- Provided leadership and guidance to team members to support efficient operations.
- Helped resolve service issues while maintaining professional customer relations.
- Supported compliance with airline procedures and workplace safety standards.
Security Guard
Global Airport Security
03.1994 - 01.1999
- Supported airport security operations and monitored designated areas.
- Observed activities and reported suspicious behavior or security concerns.
- Followed established security procedures and workplace safety guidelines.
- Assisted with maintaining a safe and orderly airport environment.
- Communicated with team members to support security operations.
Education
English
North Harris Community College
Houston, TX11-2012
GED -
Marque Learning Center
Houston, TX03-1999
Skills
- Patient Care and Personal Hygiene
- Vital Signs Monitoring and Documentation
- Patient Transfers and Mobility Assistance
- Feeding, Bathing, and Grooming Assistance
- Range-of-Motion Exercises
- Patient Safety and Infection Control
- Mental Health Monitoring
- Medical Charting and Reporting
- Customer Service and Communication
- Baggage Handling and Team Supervision
- Security Procedures
- Computer Skills, Email, and Word Processing
Certification
- Certified Nursing Assistant (CNA)
- Nursing Education
- Home Health Aide (HHA)
- Computer and Internet Skills
- Printer and Peripheral Device Skills
ADDITIONAL EXPERIENCE
- 14 years of customer service and baggage handling supervision experience.
- 10 years of home health, nursing aide, and security experience.
- 3 years of physical therapy aide experience.
Timeline
Certified Nursing Assistant
Encompass Health Rehabilitation Hospital
04.2021 - Current
Psychological Technician
Ocean Psy Hospital
11.2016 - 11.2017
Certified Nursing Assistant
Sterling Oak Advisors
03.2014 - 12.2017
Certified Nurse Assistant
Legend Healthcare and Rehabilitation
06.2012 - 03.2015
Lead Agent
Continental Airlines
06.1999 - 10.2012
Security Guard
Global Airport Security
03.1994 - 01.1999
English
North Harris Community College
GED -
Marque Learning Center