Lyonetia Marshall
Highland,CA
Summary
I am a organized and dependable candidate successful at managing multiple priorities with accuracy. Willingness to take on added responsibilities to meet needs of the business. I am eager to learn new skills so that I can grow within the company.
Overview
9
9
years of professional experience
Work History
Inventory Auditor
Costco Wholesale
01.2022 - Current
- Reduced discrepancies in inventory by coordinating and conducting department audits. Taking results and promptly addressing identified issues.
- Communicate with Buyers in regards to various needs of the business.
- Make necessary adjustments to inventory after thoroughly researching physically, in AS400, receiving paperwork, and in SAP then processing necessary claims in CABS.
- Audit several departments' daily procedures and look for ways to reduce inventory discrepancies. Report findings to managers.
- Streamlined auditing process for faster results by implementing efficient tracking systems.
- Identified trends in inventory discrepancies, implementing corrective measures to prevent future errors.
- Developed effective communication channels with other departments for seamless information sharing on inventory matters.
Ecommerce Warehouse Agent
Costco Wholesale
10.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Vault Clerk
Costco Wholesale
09.2017 - 09.2021
- Contributed to a positive work environment by fostering open communication among team members in resolving issues or discrepancies related to vault operations.
- Utilized manual and mechanical means to count and verify monetary values.
- Conducted thorough inspections of outgoing packages to guarantee item integrity before release from the vault area.
- Maintained and filed documentation for bank records and compliance purposes.
- Demonstrated strong attention to detail while logging incoming deposits and verifying their accuracy against transaction records.
- Received and counted incoming transfers from armored car services.
- Streamlined inventory processes, implementing a comprehensive tracking system for valuable items stored in the vault.
Optical Assistant
Costco Wholesale
07.2020 - 02.2021
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
- Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
- Managed administrative duties with phone reception, receiving, and payment processing.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Cashier & Cashier Asst
Costco Wholesale
10.2015 - 07.2020
- Greeted customers, responded promptly to customer needs and encouraged repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Provided backup support for other departments when needed, proving my versatility within the company.
Skills
- Goggle Workspace, SAP, BI, AS400, and MS Office proficient
- Very familiar with Major Sales department's procedures and policies
- Technology competent
- Audit Coordination and Inventory Management
- Strong communication and Leadership skills
- Understanding of Costco Culture
- Able to meet the needs of the members without jeopardizing Costco's core values
- Attention to Detail and Very Organized
Timeline
Inventory Auditor
Costco Wholesale
01.2022 - Current
Ecommerce Warehouse Agent
Costco Wholesale
10.2021 - 12.2021
Optical Assistant
Costco Wholesale
07.2020 - 02.2021
Vault Clerk
Costco Wholesale
09.2017 - 09.2021
Cashier & Cashier Asst
Costco Wholesale
10.2015 - 07.2020
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