Lyrae Durham
Federal Way,WA
Summary
Dependable and adaptable with experience in logistics, and customer service. Skilled in monitoring environments, enforcing safety protocols, and delivering exceptional client experiences. Strong communicator with proven conflict resolution skills and the ability to remain calm under pressure. Dedicated to maintaining a safe, secure, and welcoming environment for customers, staff, and the public.
Overview
6
6
years of professional experience
Work History
Lot Associate
Home Depot
05.2024 - Current
- Assisted customers while maintaining awareness of high-traffic areas to prevent incidents.
- Organized and secured merchandise in outdoor storage areas.
- Supported team members to maintain a safe and orderly store environment.
- Enforced safety guidelines when operating equipment and moving heavy items.
Ramp Agent
United Parcel Services (UPS)
11.2023 - Current
- Verified cargo placement and secured packages for transport.
- Operated ground support equipment with precision to prevent property damage.
- Maintained awareness of surroundings to identify and resolve hazards promptly.
Cashier
F3 BBQ
07.2021 - 08.2024
- Provided professional conflict resolution when handling customer issues.
- Handled cash securely and followed transaction procedures.
- Accurately record orders, process payments (cash, credit, debit), and make change
- Maintain a clean and organized work area, including stocking shelves and ensuring a welcoming environment.
Assistant/Lead Teacher
1ST START LEARNING CENTER
01.2020 - 02.2024
- Helped the lead teacher deliver engaging lessons using interactive activities and visual aids to boost student understanding and participation
- Contribute support to students with learning challenges by adapting materials and giving extra guidance to help them succeed academically.
- Collaborated with staff to implement effective behavior management strategies.
- Utilized strong organizational skills to prepare materials for lessons, ensuring the smooth daily operation of the classroom.
Education
High School Diploma -
Lindbergh High School
Renton, WA06.2019
Skills
- Situational Awareness
- Technical aptitude
- Warehouse operations
- Heavy lifting
- Dependability
- Lot maintenance
- Stress tolerance
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Team collaboration
- Customer interaction
- Adaptability
- Microsoft office
Music
Member of All city band at the end of the summer of 2019 and went straight into Marching with University of Washington Marching band from 9/2019 - 5/2023.
Timeline
Lot Associate
Home Depot
05.2024 - Current
Ramp Agent
United Parcel Services (UPS)
11.2023 - Current
Cashier
F3 BBQ
07.2021 - 08.2024
Assistant/Lead Teacher
1ST START LEARNING CENTER
01.2020 - 02.2024
High School Diploma -
Lindbergh High School
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