Lyric Collins

Securing inmates, doors, transporting, and checking in visitors

• Processed customer transactions efficiently using point-of-sale system.
• Maintained accurate cash drawer and balanced registers at end of shifts.
• Assisted customers with inquiries, providing exceptional service and support.
• Collaborated with team members to ensure smooth store operations during peak hours.

• Monitored inmate behavior to ensure compliance with facility regulations.
• Conducted regular security checks to maintain safety within the correctional environment.
• Responded to emergencies and disturbances with appropriate intervention techniques.
• Documented inmate activities and incidents accurately in daily reports.

• Handled returns and exchanges, following company policies for customer satisfaction.
• Monitored inventory levels, restocking items as necessary to meet demand.
• Trained new cashiers on register operation and customer service protocols.
• Implemented best practices for maintaining cleanliness and organization in checkout area.